Clinical Fitting Specialist

2 weeks ago


Winnipeg, Manitoba, Canada Canadian Footwear Full time

Welcome to Canadian Footwear - We Fit You

Clinical Fitting Specialist (FHC)
Are you highly organized? Are you attention detailed? Do you have a passion to promote wellness? Do you believe in the power of service and education in customer relationships?


If you have a passion for people, service, and a desire to lead, develop and instill these qualities in others you would be just the right fit We require an individual with a keen focus on the customer experience, strong people and personal leadership abilities, and a strong desire to make a difference in the lives of our staff and customers.

If this is you, we welcome you to apply

Our Culture

  • A commitment to service customers, vendors, partners, and staff
  • Desire to contribute to personal and group objectives and sales goals
  • Strong customer service advocacy to deliver great experiences
  • Desire to learn and grow
  • Driven to solve problems and look for opportunities
  • A change positive mindset

Your Duties

  • Greet and welcome customers
  • Measure and Fit under our 'We Fit You' guidelines
  • Process sales, Handle cash and transactions within our Point of Sale (POS) system
  • Assist Canadian Certified Pedorthist with fittings as required
  • Assess and provide over the counter insoles and related products
  • Size and dispense Compression Hosiery / send out customer reminders
  • Maintain webbased client file system
  • Provide Reception relief (answer phone calls and inquiries)
  • Conduct FHC opening and closing procedures
  • Assist in the Retail Store

We Offer

  • Safe, Healthy and Positive Environment & Culture
  • Competitive compensation /w Profit Sharing
  • Paid Vacation and Sick Time
  • Great Benefits (Extended Health, Vision, Life, Dental, etc.)
  • Subsidized Parking or Bus Pass Program
  • Employee Discount & Employee Purchase Program

Your Qualifications

  • Proven customer service skills


Passion for footwear
  • Living up to the 'We Fit You' brand commitment


Great people person
  • Is a good listener
  • Must have the ability to build relationships
  • Strong organizational skills
  • Experience working with Microsoft Office Suite
  • Experience working with office equipment
  • Full working comprehension of English language
  • Has experience with training and instruction
  • Is able to lift, bend, climb ladders and be on their feet for long periods
  • Experience in retail sales or shoe fittings is an asset
  • Familiarity with shoe repair and modification equipment is an asset
  • Experience working with adhesives is an asset
  • Sigvaris Fitting Certification is an asset
  • Experience working in a clinical setting is an asset


If this sounds like a fit, we are interested in speaking with you Only selected applicants will be contacted for an interview.

We thank everyone who applies

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Profit sharing
  • Store discount
  • Vision care
  • Wellness program

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

COVID-19 considerations:


Covid-19 protocols are in place; this currently includes the use of personal protective equipment such as masks, shields, hand sanitizer, social distancing, and evening sanitization spray of our showroom.


Education:

  • Secondary School (required)

Experience:

  • Retail sales: 3 years (preferred)
  • Customer support: 3 years (preferred)
  • Medical office: 1 year (preferred)

Work Location:
One location
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