Account Representative

2 weeks ago


Windsor, Ontario, Canada Movati Athletic (Group) Inc Full time

Join the Member Experience team and contribute to creating a culture that fulfills our commitment to our members - ensuring they feel welcome, comfortable, and healthy.

We're not interested in mediocrity as we are far from being an ordinary club. Our aim is to establish ourselves as the leading affordable luxury fitness brand in North America.

  • Role:

Account Representatives play a crucial role in nurturing new business accounts and surpassing new membership sales targets with their tenacity and enthusiasm.

They achieve this by identifying sales leads and aligning each new member's specific needs, interests, and goals with the appropriate Club offerings, services, and individuals.

Consistently providing exceptional customer service to current members, Account Representatives build strong relationships and stay in touch regularly to retain, motivate, and support members in reaching their health and fitness objectives.

They are also responsible for addressing member inquiries about their membership, resolving any issues, and ensuring all members and guests feel valued.

  • Role Qualifications:

Post-Secondary education in the health and fitness industry is beneficial. Additional certifications or workshops related to sales, marketing, and administration are highly desirable. A minimum of 1 year of relevant sales and customer service experience is necessary.

Past experience in related industries such as retail, hospitality, leisure, or fitness is advantageous.

Role Perks:

We provide a competitive compensation package, including attractive wages, a complimentary membership, and continuous training to support your ongoing development. Full-time employees are eligible for benefits after 3 months.

Since 1997, Movati Athletic has been grounded in our 5 Core Values: Care, Commitment, Authenticity, Diversity, and Work Ethic. Our commitment is to ensure you feel welcome, comfortable, and healthy.

Accommodations can be provided upon request for candidates participating in the selection process.

MOVATI Athletic utilizes email as the primary mode of communication with all applicants.

Appropriate candidates should have an active email address that is checked daily and accepts messages from unknown users. We recommend checking both junk and spam folders regularly.

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