Front Desk Receptionist

1 week ago


Mississauga, Ontario, Canada Medical Office - Family Health Team Full time

Position Hours:

Monday to Friday, 9:00am to 5:00pm - When our clinic is on call your shift would be 12pm - 8pm on that day.



Duties and Responsibilities

  • Answer, screen and route incoming calls promptly and courteously
  • Book appointments with appropriate medical professional
  • Greet, checkin and direct patients in an efficient and welcoming manner
  • Verify and update patient demographics on ACCURO EMR
  • Schedule and process new patients according to office protocol
  • Identify patients with acute care needs and notify medical staff as appropriate
  • Resolve areas of conflict effectively and professionally
  • Monitor provider schedules and notify lead receptionist as required
  • Confirm appointment and verify health cards and version codes
  • Receive and process payments from patients by debit, cash, cheque or Visa
  • Maintain an organized, clean and efficient work area
  • Maintain sufficient copies for front desk reception forms
  • Unlock/Lock doors as well as arm/disarm the alarm system
  • Additional duties as required

Qualifications and Educational Requirements

  • Knowledge of and experience with EMR
  • One year of relevant experience in a health care environment
  • Basic knowledge of Microsoft Office
  • Ability to work effectively and demonstrate composure in a fast paced and changing environment Excellent English written and verbal communication skills a MUST

, Permanent

Salary:
$17.50 per hour

Benefits:

  • Dental Care
  • Extended Health Care
  • Vision Care

Job Types:
Full-time, Permanent

Salary:
$17.50 per hour

Job Types:
Full-time, Permanent

Salary:
From $17.50 per hour

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Work Location:
In person

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