Customer Service and Equipment Manager

2 weeks ago

Hamilton, Ontario, Canada AIM Recycling Full time
Company Description


American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide.

We have continued to prosper for the last eight decades (we just celebrated our 86th birthday) thanks to the dedication of our employees and the ongoing trust and support of our customers.


Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products.


We take pride in doing good things for the environment to help create a greener, more sustainable future for all.

It's simple; we do it right. We AIM for excellence.

Job Description:

What You're responsible for:

  • Optimizing customers' material handling needs at their facilities including assessment of appropriate equipment requirements on client sites.
  • Partnering with equipment suppliers to provide solutions to our end customers.
  • Partnering with logistics to provide cost saving solutions and optimizing equipment for our customers.
  • Managing cameras for logistics and dispatching purposes on customer sites.
  • Partnering with scale providers to install scale equipment at customer sites.
  • Providing transparent solutions and auditable processes to customers.
  • Reviewing and recommending improvements for equipment to customers.
  • Meeting with clients to assess needs, risks and to track ongoing progress.

Qualifications:

To join our team:

  • Minimum 3 years on experience working in an automotive stamping facility or similar environment.
  • An Engineering, Logistics or Supply Chain Degree or Diploma would be an asset
  • You have 3 years of customer service experience.
  • You have a valid Driver's License.

To be successful:

  • You thrive on delivering exceptional client experience through positive and engaging relationships.
  • You are open and flexible to changing conditions and requests.
  • You have the ability to manage multiple projects and deliver effective results in a time sensitive environment.
  • You have strong written and oral communication skills.
  • You have the ability to travel domestically and internationally.
Additional Information

What we offer:

  • Full time, permanent position
  • A competitive annual base salary, vacation and benefits.
  • The tools and support needed to be successful in your career and professional development.
  • A dynamic & rewarding work enviorment that is also a lot of fun

  • Customer Service and Equipment Manager

    2 weeks ago

    Hamilton, Ontario, Canada American Iron and Metal Full time

    Company DescriptionAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team...

  • Heavy Equipment Technician

    2 weeks ago

    Hamilton, Ontario, Canada Joe Johnson Equipment Ancaster Full time

    ```html_____________________________________________________________________________________Heavy Equipment Technician / MechanicLOCATION: Ancaster, ONWORK ENVIRONMENT: In-ShopTYPE: Full-Time (Monday-Friday)SUMMARY: The Heavy Equipment Technician will perform mechanical repairs, hydraulic and electrical troubleshooting and PDIs on a variety of equipment that...

  • Heavy Equipment Technician

    2 weeks ago

    Hamilton, Ontario, Canada Joe Johnson Equipment Ancaster Full time

    _____________________________________________________________________________________ Heavy Equipment Technician / Mechanic LOCATION: Ancaster, ONWORK ENVIRONMENT: In-Shop TYPE: Full-Time (Monday-Friday) SUMMARY:The Heavy Equipment Technician will perform mechanical repairs, hydraulic and electrical troubleshooting and PDIs on a variety of equipment that...

  • Equipment Setup Specialist

    2 weeks ago

    Hamilton, Ontario, Canada American Iron and Metal Full time

    Company DescriptionAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team...

  • Service Advisor

    2 weeks ago

    Hamilton, Ontario, Canada Joe Johnson Equipment Full time

    WHO WE ARE:As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer...

  • Road Service Technician

    2 weeks ago

    Hamilton, Ontario, Canada Joe Johnson Equipment Toronto Full time

    LOCATION:GTA & SOUTH WESTERN ONTARIO**TYPE OF POSITION:FULL TIME**The Road Service Technician (Mechanic) is responsible for responding to road service calls. This person will be troubleshooting and performing mechanical repairs and installs on a variety of heavy equipment while in the field.WHY JJE:We Offer Up to $2,500.00 Signing Bonus offered for...

  • Cashier/customer Service

    2 weeks ago

    Hamilton, Ontario, Canada CNSS Security Full time

    As a Parking Services Cashier and Customer Support Specialist, you are the forefront of providing an exceptional parking experience at the Hamilton Convention Centre Parking Garage. This critical role combines cashiering proficiency with outstanding customer service to ensure a smooth, welcoming, and efficient parking process for all visitors. The position...

  • Heavy Equipment Technician Lead Hand/supervisor

    2 weeks ago

    Hamilton, Ontario, Canada Summit Equipment Ltd. Full time

    About Us:Summit Equipment Ltd. is a small business in Hamilton, ON L9H 5E1. We sell and rent heavy equipment.Lead Hand Position:As a Lead Hand, you will be working hands-on alongside technicians while managing the production flow of the heavy equipment through the refurbishing process.You will oversee the daily operations of our workshop, manage workflow,...

  • Heavy Equipment Service Technician – Hamilton ON

    2 weeks ago

    Hamilton, Ontario, Canada Bercon Rentals Full time

    Heavy Equipment Service Technician - Hamilton ON Bercon Rentals Inc., is a family-owned and operated Canadian equipment rental company where every member of our team is empowered to make decisions that support customer success. We specialize in providing our customers access the best and safest aerial platform and material handling equipment from leading...

  • Assistant Customer Service Manager

    2 weeks ago

    Hamilton, Ontario, Canada Fortinos Full time

    Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience To assist in the directing and supervising of all front end staff to secure efficient and courteous customer service; Assume responsibility of managing and scheduling the department in the absence of the...

  • Customer Service/receptionist

    2 weeks ago

    Hamilton, Ontario, Canada Dynamic Heating and Cooling INC Full time

    We are an HVAC company located in Hamilton and we specialize in providing heating and cooling services to home and business owners around the area. In this role, you would be answering the calls coming in to the office, taking in the customer information, booking the customers in to our booking software and following up after service.Preference will be given...

  • Customer Service Assistant

    2 weeks ago

    Hamilton, Ontario, Canada Mohawk College Full time

    Customer Service Assistant - Regular Part Time Status**:Regular Part TimeHours:Up to 24 hours/week***Home Campus:FennellPay Band:14B***Rate of Pay:$24.88Posting Date:May 29th, 2023Closing Date:June 2nd, 2023 at 7:00pm ESTWe support and encourage the contributions of our diverse employees. Supported by a new strategic plan we are committed to nurturing an...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Ontario, Canada Domino's Pizza | Empire Pizza Full time

    Hot job openings, fresh out of the ovenWe are happy that you are interested in joining the Domino's team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:CSRs are primarily responsible for providing exceptional customer service, making great Domino's Pizza products and maintaining cleanliness of the...

  • Parking Customer Service Representative

    2 weeks ago

    Hamilton, Ontario, Canada REEF Parking Full time

    We are currently seeking 2 full time and 2 part time customer service representatives to work at our EFFORT SQUARE downtown Hamilton location.Hours of operations are Monday - Sunday 8am-8pm; shifts may vary.Key Responsibilities Provide exceptional, caring, respectful customer service experiences for all customers. Assist and collect payment from all...

  • Technical Service Advisor

    2 weeks ago

    Hamilton, Ontario, Canada American Iron and Metal Full time

    Company DescriptionAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team...

  • Customer Service

    2 weeks ago

    Hamilton, Ontario, Canada City of Hamilton Full time

    About the City of HamiltonContribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and...

  • Customer Service

    2 weeks ago

    Hamilton, Ontario, Canada AppleOne Full time

    Customer Service Representative (Logistics) at Hamilton, ON $ Per Hour Benefits: Competitive salary Weekly payments Great team environment Established company Responsibilities: Managing order entry and tracking Collaborating with logistics and sales/operations teams Tracking inventory Handling administrative tasks Preparing shipping documents Generating...

  • Equipment Sales Coordinator

    2 weeks ago

    Hamilton, Ontario, Canada Manulift Full time $5,000

    Based at our Hamilton branch and reporting to the Director of Equipment , the Equipment Sales Coordinator plays a key role within the organization with the mandate of coordinating equipment sales transactions through the Manulift network in Canada. Working in close collaboration with the sales department , the financing department and the service...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Ontario, Canada IAA, Inc. Full time

    IAA, Inc., a Ritchie Bros.Auctioneers company (NYSE:RBA) and (TSX:RBA), has an opening for a Customer Service Representative I at our facility in North Hamilton, ON.IAA, Inc., a Ritchie Bros.Auctioneers company (NYSE:RBA) and (TSX:RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles....

  • Customer Service

    2 weeks ago

    Hamilton, Ontario, Canada Webhelp Full time

    Customer Service/SupportLocation Hamilton, Canada***Job Title:Customer Service / Technical Support Representative (On-Site)Job Description:The Customer Service / Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and...