technical support agent

2 weeks ago


Brampton, Ontario, Canada Survalent Technology Corporation Full time
  • Education:
  • Expérience: Education
  • Bachelor's degree
  • Electrical and electronics engineeringWork setting
  • Troubleshooting/diagnosticTasks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Provide customer service
  • Manage incidentsComputer and technology knowledge
  • Salesforce
  • SQL
  • TCP/IPWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Ability to distinguish between colours
  • Sound discrimination
  • SittingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team playerExperience
  • 2 years to less than 3 yearsWorkplace information
  • Remote work availableHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week


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