technical support agent
2 weeks ago
- Education:
- Expérience: Education
- Bachelor's degree
- Electrical and electronics engineeringWork setting
- Troubleshooting/diagnosticTasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide customer service
- Manage incidentsComputer and technology knowledge
- Salesforce
- SQL
- TCP/IPWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- SittingPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team playerExperience
- 2 years to less than 3 yearsWorkplace information
- Remote work availableHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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