Assistant Manager

2 weeks ago


Scarborough Village, Ontario, Canada Tim Hortons | 1007802 Ontario Inc. Full time
Leads by example and demonstrates the importance of treating every team member and guest with respect.

v Assists the Restaurant Manager in recruitment and retention strategies

v Reacts immediately to issues requiring attention during the shift

v Provides ongoing, specific direction to team members

v Encourages an exciting and fun work environment while motivating team members to meet goals

v Trains, orientates and monitors new team members, using PTS and feedback

v Reports to Manager on team member performance (positive or negative)

v Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

v Displays knowledge of and works in compliance with applicable legislation

v Complies with and enforces all Tim Hortons operating standards

v Ensures that all product and packaging is properly merchandised and stocked

v Responsible for shift cash procedures

v Maintains operational efficiency through use of positioning charts

v Supervises team members to ensure primary and secondary duties are completed

v Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies)

v Keeps current on all new information

v Assists the Restaurant Manager in driving sales and transactions during their shift

v Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.)

v Escalates to management any issues and or problems

REQUIREMENTS:

  • Tim Hortons experience


Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board.

When you work at Tim Hortons, you'll feel right at home.

It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression.

We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.
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