Customer Satisfaction Representative

1 week ago


Barrie, Ontario, Canada Aalto Development Inc. Full time

Education:
Secondary (high) school graduation certificate

  • Experience: 2 years to less than 3 years
- or equivalent experience

Work setting:

  • Urban area
  • Private sector

Tasks:

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Issue receipts and other forms
  • Maintain records and statistics
  • Perform general office duties
  • Receive and log complaints

Computer and technology knowledge:

  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word

Transportation/travel information:

  • Own transportation
  • Own vehicle

Work conditions and physical capabilities:

  • Attention to detail
  • Bending, crouching, kneeling
  • Fastpaced environment
  • Handeye coordination
  • Physically demanding
  • Standing for extended periods
  • Tight deadlines
  • Walking
  • Work under pressure

Personal suitability:

  • Excellent oral communication

Screening questions:

  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is your current field of study?

Internship:

  • This position is a paid internship that encourages onthejob training and skill development.
  • Work Term: Temporary
  • Work Language: English
  • Hours: 40 hours per week


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