Customer Satisfaction Representative
1 week ago
Education:
Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
Work setting:
- Urban area
- Private sector
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
Computer and technology knowledge:
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Transportation/travel information:
- Own transportation
- Own vehicle
Work conditions and physical capabilities:
- Attention to detail
- Bending, crouching, kneeling
- Fastpaced environment
- Handeye coordination
- Physically demanding
- Standing for extended periods
- Tight deadlines
- Walking
- Work under pressure
Personal suitability:
- Excellent oral communication
Screening questions:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is your current field of study?
Internship:
- This position is a paid internship that encourages onthejob training and skill development.
- Work Term: Temporary
- Work Language: English
- Hours: 40 hours per week
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