Technical Writer

1 week ago


Halifax, Nova Scotia, Canada Bulletproof Solutions Full time

Who We Are:

Bulletproof, a GLI Company, is a premiere technology solutions and managed service company founded in Atlantic Canada in 2000. At Bulletproof, we are committed to our customers, our team and our communities.


Bulletproof's practices include Security and Network Operations Centers, program and project management, Cyber security services, Quality Assurance and Testing, Consulting, Education and Product Fulfillment; working together to provide true end-to-end business solutions.


Our Security Operations Center protects our clients 24 hours a day by providing extensive Infrastructure Services, including best-in-class technology offerings.

Our commitment to our Microsoft Practice elevates productivity and collaboration capabilities, and our Learning Solutions allow us to enhance the knowledge and skill sets of all our clients.


Why You Should Work With Us:

Bulletproof is a Gold Microsoft Partner, a TWO TIME Microsoft Canada Modern Workplace IMPACT Award winner, and crowned the 2021 Microsoft Security Partner of the Year.

We are passionate about helping our customers achieve more securely.

We are growing Our mandate to expand our capacity and market reach is aggressive. We are building the team to help us achieve those goals; in Canada, in the USA and Internationally. We have ambitious plans to leverage our depth of experience across our practices.

Position Summary:

Essential Functions (Duties & Responsibilities):

Your role will include, but will not be limited to the following:

  • Write and revise content that is both engaging and accessible to an audience with both technical and non-technical backgrounds.
  • Gather enduser feedback on documentation to improve usability.
  • Help build security report templates in Microsoft Word and other report systems.
  • Proofread written client deliverables for spelling, punctuation, grammar and clarity. Work with team members to ensure attractive, precise and professional final reports.
  • Monitor report QA system and ensure reports are delivered to project managers on time for client delivery.
  • Maintain reporting for senior management.
  • Update and maintain reporting mechanisms for assignment purposes.

Required Education and Other Credentials:

  • College diploma or bachelor's degree (journalism, communications, creative writing)
  • 3+ years of technical writing or relevant experience
  • Excellent, clear, clean, accessible writing with an eye for consistency and technical accuracy
  • Ability to thrive, without much oversight, in a fastpaced, constantly changing environment
  • Experience in prioritizing and understanding lifecycle of documentation from prerelease through to ongoing maintenance
  • Desire and ability to innovate and improve upon current processes
  • A positive attitude, willing to jump in and tackle new challenges track record of effective collaboration
  • Have strong technical skills using a variety of office software products including Word, SharePoint, Visio, etc.

Equal Opportunity Statement:

Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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