Associate Manager Technical Writing

2 weeks ago

Halifax, Nova Scotia, Canada Isarta Full time $83,342 - $95,645

Associate Director, Communications (full-time, permanent, subject to a probationary period)

Established in 1789, the University of King's College is Canada's oldest chartered university and is associated with Dalhousie University.

A small and extraordinarily lively academic community located in Halifax (Kjipuktuk), Nova Scotia, King's is known nationally and internationally for its highly acclaimed interdisciplinary programs in the humanities, including its renowned Foundation Year Program, its professional programs in journalism and its fine arts programs in creative writing.

King's is a community where students, faculty, alumni, and staff work to bring greater understanding, creativity, and compassion to the world.

The Associate Director, Communications leads communications for the Advancement Office (AO) and, as primary storyteller for the university, is responsible for strengthening King's institutional reputation.

  • The goal of the position is to orchestrate many aspects of communications to work together as a unified force.
  • This integrated approach ensures consistent and complementary messaging regardless of the communications platform or channel.

Reporting to the Director of Advancement, the Associate Director, Communications works with others in Advancement and throughout the university who have communications responsibilities.

The incumbent works with the President, the Chief Enrolment and Student Services Officer and others, to ensure marketing and communications align to strengthen the mission and present a unified brand.

The Associate Director, Communications works across the university to develop the ability to source stories.

  • The incumbent will use the tools of their position to celebrate the vibrancy of our collegial community to enhance King's ability to attract students, influence and celebrate donors and heighten alumni engagement.

Communications Leadership

  • Produce a Strategic Communications Plan for Advancement that prioritizes alumni engagement, donor relations and other strategic objectives of the university (such as diversity and accessibility) that can be assisted through communications strategy.
  • Reach out to others within the university community to form relationships that will encourage news and information sharing to assist institutional storytelling about faculty, student, and alumni success and donor impact.
  • Consult with counterparts at Dalhousie University to seek their partnership and communications expertise and, when necessary, their approval.
  • Participate in planning sessions with Advancement colleagues and with Enrolment and Student Services and other members of the King's community as requested, and serve on King's committees as appropriate.
  • Seek external media interest in King's news and events through building media lists and relationships with journalists.

Management

  • Coach and manage direct reports on the Advancement team, maintaining an efficient, collaborative, and engaging work environment to ensure the team's success in meeting annual deadlines and goals.

Website Manager

  • Writing and Digital Content Coordinator

Assignment writers as required (maintain and build this list) and creative service providers (design, web, video, photography) as needed.

  • Produce an Editorial Calendar for stock content required during each school year (align with recruitment) and, through weekly meetings with Advancement's communications team, maintain flexibility to adapt the calendar to include flow content when appropriate.
  • Ensure brand standards are maintained via visual and editorial consistency across King's; Maintain photographic assets, and draft university documents concerning communications practices.

Specific to furthering the university's commitment to diversity, equity, accessibility, inclusion, and reconciliation, work in partnership with the Chief Enrolment and Student Services Officer and King's support staff, including the Equity Officer, Accessibility Officer, Sexual Health and Safety Officer and others to ensure BIPOC students (and alumni) are represented on the website and other materials in ways that respect and support the BIPOC student experience at King's.

Monitor and manage our online presence.

  • Manage King's social media channels (Facebook, Instagram, Twitter, LinkedIn, etc.) ensuring quality storytelling in the student or institutional voice and integrate media tools to create a cohesive brand.

With the Writing and Digital Content Coordinator, work to ensure that King's Social Channels are meeting the needs of the community and advancing engagement.

Regularly evaluate the success of communications initiatives building discipline around tracking and working to continually improve performance.

  • Set measures and record digital analytics to aid data-driven tactics and to evaluate success toward goals.

Communications Support for the President

  • With the President, Director of Advancement and others as required, provide support for strategic communications.

University degree in a related field such as Journalism, Communications, English, Public Relations, or equivalent experience.

  • Exemplary writing skills with the ability to adapt for voice and audience.
  • Strong technical capabilities with all technology related to the position, including the ability to capture and read data and to optimize SEO.
  • Strong managerial experience with both people and projects and a history of mature judgment.
  • Experience working with style guides and other pillars of brand management.
  • Experience with media relations and strategic communications management.
  • Experience with speech writing and/or donor communications (case for support and impact stories) will be considered an asset.

While required, in addition to the annually salary a stipend of $1,000 monthly will be paid to compensate for the communications support provided to the President.


The University of King's College is committed to diversity, equity, accessibility, and inclusion.

We encourage and welcome applications from Indigenous persons, persons with a disability, racialized persons, including persons of Black/African descent, women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversification of our community.

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