Insurance Claims Specialist

1 week ago


Concord, Ontario, Canada Highlight Motor Freight Inc. Full time
Highlight Motor Group

Concord, ON

Highlight Motor Group is one of the fastest growing transportation companies in GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. In order to keep up with our growth we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization.


We are looking for a highly motivated and knowledgeable
Claims Specialist who mainly will focus on prompt, efficient, and thorough resolutions of our freight and equipment claims.


Responsibilities:

  • Overseeing the processing of transportation claims submitted by customers, clients, or other stakeholders
  • Responsible for investigating and resolving customers' freight issues, which may include claims for damaged or lost freight.
  • Reviewing claim documentation, assessing claim validity, and ensuring information is gathered
  • Complete freight claim paperwork with transportation provider—both paper or electronic.
  • Process checks and ensure all parties are paid in a timely manner when a claim is resolved
  • Provide proactive education to the drivers in order to decrease future freight claims
  • Provide written and verbal communication to all involved parties
  • Prepare reports and analysis to provide insights into claims trends, settlement amount or other relevant matrix.
  • Stay updated on applicable laws and guidelines to ensure compliance.

Requirements:

  • Minimum one year of freight claims experience
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Great problem solving and negotiating skills
  • High level of computer proficiency
  • Excellent administrative and time management skills
  • Ability to multitask in fast paced, performance driven environment
  • Strong planning and organizing skills
  • Good interpersonal skills
  • Demonstrate a positive attitude and desire to succeed
  • Strong team player

We offer competitive wages and great benefits package.

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Onsite parking
  • Vision care

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Concord, ON L4K 1N8: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • This work is not remote. Are you able to work onsite?
  • Do you have Auto Claims knowledge/experience?

Work Location:
In person

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