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Junior Account Manager
3 months ago
IT Account Manager - Junior Level
Why should you consider joining Reis Informatica?
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You want to work at a company that is helping clients with impactful, relevant technology. Reis Informatica is a Security Focused Managed Service Provider. We serve our clients so they can focus on their business success. We handle everything to do with their IT needs. From network administration to infrastructure projects to Cyber Security Operations.
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You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Reis Informatica. They are experienced, knowledgeable, approachable, and consistently working hard to drive success for the company and the team of people who make it happen.
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You want regular opportunities for learning and growth. With ongoing feedback from leadership, you'll find that Reis Informatica encourages you to be your very best. Our onboarding process is thorough and informative because we want to ensure you're prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.
We are seeking a highly motivated and organized individual to join our Reis Informatica as a Junior Account Manager.
In this role, you will be responsible for developing and maintaining relationships with our clients, as well as identifying new business opportunities.
Responsibilities:
- Build and maintain relationships with clients, ensuring their satisfaction with our services and products
- Identify and evaluate new business opportunities, and participate in the sales process as needed
- Work with the senior account management team to create and execute account plans
- Respond to client inquiries in a timely and professional manner
- Collaborate with other departments to resolve client issues and ensure client satisfaction
- Keep up to date with industry trends and technology, and share this knowledge with clients and team members
- Meet or exceed established sales and revenue targets
Requirements:
- Bachelor's degree in a relevant field, such as Business Administration, Marketing, or IT
- 12 years of experience in a customerfacing role, such as account management, customer service, or sales
- Strong communication and interpersonal skills
- Ability to build and maintain relationships with clients at all levels
- Organized and detailoriented, with the ability to prioritize tasks and meet deadlines
- Knowledge of the IT industry and technology trends is a plus
- Ability to work independently and as part of a team
About Reis Informatica
Reis Informatica is a Managed Services Provider that has been helping Kitchener-Waterloo Region, and Southwestern Ontario businesses manage their IT for over 15 years.
We support our Canadian clients with our offices in Kitchener/Waterloo, Lisbon, Portugal, Malaysia, and Brazil for true Follow-The-Sun, 24/7 support.
We also have our own Cyber Security Division focused on keeping our clients safe on the internet.
Reis Informatica offers peace of mind from the board room to the server room so businesses can focus on what they do best.
We are a team of people with different strengths and backgrounds that work together to positively impact the lives of our clients, community, & each other.
Reis Informatica is an Equal Opportunity Employer and considers applicants for employment regardless of race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.
Job Types:
Full-time, Permanent
Benefits:
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
- On call
Ability to commute/relocate:
- Kitchener, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you legally allowed to work in Canada? (Canadian Citizen or Permanent Resident)
Licence/Certification:
- Driving Licence (required)
Work Location:
Hybrid remote in Kitchener, ON
