Customer Experience

1 week ago


Ottawa, Ontario, Canada beBee Professionals Full time
BeBee Professionals is looking for a Customer Experience & Tech Support Specialist to join our team in Ottawa.


The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving customer inquiries, and providing customer service.

The ideal candidate should have excellent communication and problem-solving skills, as well as a strong technical background.

Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve customer inquiries
  • Provide customer service
  • Monitor customer feedback and provide feedback to management
  • Maintain customer records

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in customer service or technical support
  • Excellent communication and problem-solving skills
  • Strong technical background
  • Ability to work independently and as part of a team

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work schedule
  • Opportunity for career growth
If you are interested in this position, please apply on beBee today

  • Ottawa, Ontario, Canada Indigo Full time

    Company DescriptionIndigo is all about stories and experiences, seeking bright and customer-focused individuals to join our family in various stores across Canada. With over 150 locations, including Indigo, Indigospirit, Chapters, and Coles, we provide exciting opportunities at retail stores, distribution centres, and our home office for those who share our...


  • Ottawa, Ontario, Canada TD Bank Full time

    403441BRRetail Banking - Customer ServiceOttawa, ONMarch 20, 2023Company OverviewDepartment OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small...


  • Ottawa, Ontario, Canada Indigo Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, IndigoSpirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Ottawa, Ontario, Canada Indigo Full time

    Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, IndigoSpirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Ottawa, Ontario, Canada Indigo Full time

    Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, IndigoSpirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Ottawa, Ontario, Canada Laura Canada Full time

    Company DescriptionJob Description:Join our team to achieve your full career potential We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue...


  • Ottawa, Ontario, Canada Obasan Ltd. Full time

    Since 1985 Obasan has been manufacturing unique comfort offerings to their customers throughout North-America. We strive to please every customer with above and beyond expectation, prior, during and even after they've taken delivery of their products.The successful applicant will be in charge of overseeing the growth and success of customer interactions, and...


  • Ottawa, Ontario, Canada Tesla Full time

    What to Expect Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world's transition to sustainable...


  • Ottawa, Ontario, Canada Enterprise Mobility Full time

    Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be...


  • Ottawa, Ontario, Canada National Gallery of Canada Full time

    Job Summary Location: Onsite, National Gallery of Canada, 380, Sussex Drive, OttawaThe Customer Experience Officer acts as the initial point of contact for the National Gallery of Canada through the Contact Centre. This position is responsible for by providing a warm welcome and actively offering comprehensive information regarding programs, activities,...


  • Ottawa, Ontario, Canada Teksavvy Solutions Inc. Full time

    We're in the business of providing connections. We connect people to what they need in an ever-changing Canadian telecom space. We welcome thinkers. Doers. People with vision, who are willing to get into the work and understand the customer perspective._Are you a person who takes ownership of your work and the impact you make on the customer experience? Do...


  • Ottawa, Ontario, Canada Purolator Full time

    Posting Date:Posting Number: 64024Work Location Type: HybridJob Code: 1539Location: Ottawa, Toronto, US: Jericho NYReports to: Director, North American Customer ExperienceIt's not a packageIt's a promise:As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years. How...


  • Ottawa, Ontario, Canada Indigo Books & Music Full time

    Company DescriptionLocation: Chapters South KeysDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Ottawa, Ontario, Canada Ainsworth Full time

    If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team todayPosition Summary:Responsibilities Manage Work Order requests, and closeouts from client platforms to ensure SLA requirements are...


  • Ottawa, Ontario, Canada Royal Canadian Mint Full time

    The Royal Canadian Mint (The Mint) is hiring a Customer Experience Ambassador who can thrive in a dynamic and inclusive environment.Reporting to the Supervisor, Retails, the Customer Experience Ambassador will be responsible for providing informative, friendly and entertaining tours to visitors, promoting the Mint through the sale of its products and...


  • Ottawa, Ontario, Canada Ainsworth Full time

    If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team todayPosition Summary:Responsibilities Contact appropriate individuals for urgent and emergency requests to ensure requests are handled...


  • Ottawa, Ontario, Canada Ainsworth Full time

    If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team todayPosition Summary:Responsibilities Contact appropriate individuals for urgent and emergency requests to ensure requests are handled...


  • Ottawa, Ontario, Canada Indigo Books & Music Full time

    Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Ottawa, Ontario, Canada Ainsworth Full time

    Description Position at Ainsworth If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth, a subsidiary of GDI, team today Position Summary: We are looking for a full-time Bilingual...


  • Ottawa, Ontario, Canada Ainsworth Full time

    If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth, a subsidiary of GDI, team todayPosition Summary:Responsibilities: Contact appropriate individuals for urgent and emergency requests to ensure...