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Customer Experience
1 week ago
The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving customer inquiries, and providing customer service.
Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve customer inquiries
- Provide customer service
- Monitor customer feedback and provide feedback to management
- Maintain customer records
Requirements:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Excellent communication and problem-solving skills
- Strong technical background
- Ability to work independently and as part of a team
Benefits:
- Competitive salary
- Comprehensive benefits package
- Flexible work schedule
- Opportunity for career growth
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