Employee Relations Manager

1 week ago


Richmond Hill, Ontario, Canada OpenText Full time

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT
As an Employee Relations Manager at OpenText, you will be a pivotal member of the newly established Employee Relations Centre of Excellence. Reporting to the Senior Director of Employee Relations, you will provide coaching, consulting, and mentorship to leaders, HR staff, and employees on various employee relations matters. Your expertise will help shape a positive and compliant work environment across North America, with a strong focus on U.S. and Canadian legislation.

WHAT THE ROLE OFFERS

• Lead and consult on performance management cases, delivering objective feedback and providing solid documentation.

• Conduct investigations by assembling investigation teams, gathering facts, interviewing witnesses, and recommending actions.

• Handle complex and emotionally charged issues with composure and neutrality.

• Mediate workplace conflicts to minimize disruption.

• Oversee complex leave situations, ensuring compliance and clear communication.

• Partner with Legal to analyze and resolve HR legal matters, ensuring compliance with labor and employment laws.

• Interpret and apply labor laws in the U.S., Canada, Mexico, Brazil, and other countries in the Americas.

• Provide input and recommendations to improve the work environment based on monthly and quarterly reporting on employee relations matters.

• Maintain strict confidentiality and establish credibility across the organization.

WHAT YOU NEED TO SUCCEED

• Bachelor's degree or equivalent HR experience.

• 8+ years of HR experience with a strong focus on employee relations.

• Excellent written and interpersonal communication skills.

• Ability to handle difficult situations and mediate conflicts effectively.

• Experience conducting neutral and timely investigations.

• Strong judgment and confidentiality skills.

• Ability to manage multiple priorities and meet tight deadlines.

• Proven ability to analyze complex situations and recommend optimal solutions.

• Experience in mentoring, developing, and coaching others.

• Knowledge of U.S. and/or Canadian employment law.

• Strong business acumen and experience in a large global organization.

• High degree of business ethics and transparency.

• SHRM-SCP or similar certification is an asset.

• Fluency in French, Portuguese, and/or Spanish is a bonus.

ONE LAST THING:
At OpenText, we're more than just a corporation; we're a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us in this role to make a meaningful impact and help shape our organization's future.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.



  • Richmond Hill, Ontario, Canada Open Text Corporation Full time

    Job Description:Job information Employee Relations Manager from the Company Open Text Corporation, this latest Employee Relations Manager job vacancy is located in the city Richmond Hill, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...


  • Richmond Hill, Ontario, Canada OpenText Full time

    Select how often (in days) to receive an alert: Employee Relations Manager OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world,...


  • Richmond Hill, Ontario, Canada Seneca Polytechnic Full time

    Join the Renewed Seneca, The Next Seneca:Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great...


  • Richmond Hill, Ontario, Canada Employee by Design Full time

    Duties and Responsibilities: Install and perform repairs to hardware, software, and peripheral equipment, following design/QA or installation specifications Set up equipment for employee use, ensuring proper installation of cable, point of sale systems, and appropriate software Maintain a record of daily tasks/projects, problems and remedial actions taken,...


  • Richmond Hill, Ontario, Canada Employee by Design Full time

    Duties and Responsibilities: Analyze break/fix issues and work with empathy and sense of urgency to deliver solutions to meet customer/partner needs. Document all customer interactions and resolutions in the existing case management systems. Actively contribute to our technical knowledge base, online community, and other technical documentation....


  • Richmond Hill, Ontario, Canada Cardio Health Full time

    Responsibilities: Maximize the penetration of Cardio Health's services. Source out and acquire new Business Partners (BPs). Develop, implement and own a territory growth plan. Deliver outstanding customer service and develop longterm relationships with existing and prospective Business Partners (BPs), win their respect and confidence in Cardio Health's...

  • Project Coordinator

    1 week ago


    Richmond Hill, Ontario, Canada Employee by Design Full time

    Duties and Responsibilities: Partner with our Project Managers to prepare comprehensive action plans, including resources and timeframes Perform various coordinating tasks like scheduling and risk management, along with administrative duties like maintaining project documentation Utilize your time management and influential communication skills to...


  • Richmond Hill, Ontario, Canada Philips Full time

    Job Title: Biomedical Equipment Services Employee (Onsite: Richmond Hill/Vaughan, ON)As a part of the Philips Managed Equipment Services (MES) organization, you'll allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install,...


  • Richmond Hill, Ontario, Canada Philips Full time

    Job Title: Onsite Imaging Service Employee - CT/Ultrasound/X-Ray (Richmond Hill/Vaughan, ON)Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.Your role:...


  • Richmond Hill, Ontario, Canada Sterling Rivers Inc Full time

    Customer Relations and Sales ManagerSterling Rivers is searching for an enthusiastic and charismatic Customer Relations and Sales Manager to focus on customer loyalty and building close long-term client relationships.This role will report directly to the CEO and will be responsible for sustaining business growth and profitability by promoting value through...


  • Richmond Hill, Ontario, Canada Canadian Association of Labour Media Full time

    SEIU Healthcare is a union of more than 60,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. As a result, thriving workers have a greater opportunity to participate and lead in building healthy communities. We provide a strong voice through collective bargaining,...


  • Richmond Hill, Ontario, Canada Ace Acumen Academy Full time

    Ace Acumen Academy is a Designated Learning Institution (DLI) and Private Career College in association with St. Clair college that works exclusively with International Students and provides them a recognized Ontario Public College credential from our academic course offerings.The College is seeking a professional Instructor for the Public Relations Program,...


  • Richmond Hill, Ontario, Canada beBee Professionals Full time

    beBee Professionals is seeking a Client Relations Coordinator to join our team in Richmond Hill. The successful candidate will be responsible for providing excellent customer service to our clients, managing client accounts, and developing relationships with new and existing clients.The ideal candidate should have a minimum of two years of customer service...

  • HRIS Manager

    1 week ago


    Richmond Hill, Ontario, Canada HABCO Manufacturing Inc. Full time

    MANAGER, PEOPLE & CULTURE The Manager, People and Culture (MPC) will champion all initiatives related to creating an environment of tolerance, inclusion, honesty, and fairness. With a focus on improving employee engagement, accountability, and ownership, the MPC will be measured on timely delivery of programs designed to improve these measurables as well as...

  • Manager, People

    1 week ago


    Richmond Hill, Ontario, Canada HABCO Manufacturing Inc. Full time

    MANAGER, PEOPLE &CULTUREDIMENSIONS:Position reports directly to the CFO. Dotted line report to CEO.POSITION OBJECTIVES:The Manager, People and Culture (MPC) will champion all initiatives related to creating an environment of tolerance, inclusion, honesty, and fairness. With a focus on improving employee engagement, accountability, and ownership, the MPC will...

  • Manager, Wellbeing

    1 week ago


    Richmond Hill, Ontario, Canada Seneca College of Applied Arts and Technology Full time

    Join the Renewed Seneca, The Next Seneca:Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great...


  • Richmond Hill, Ontario, Canada Octacom Full time

    About Octacom: Octacom is an enterprise software and services company focused on document and data management solutions. Founded in 1976 and headquartered in Richmond Hill, Ontario, Octacom specializes in document management and workflow automation software as well as document imaging and data capture services, and leverages its proprietary OdissTM Document...


  • Richmond Hill, Ontario, Canada EightSix Network Inc Full time

    Octacom is an enterprise software and services company focused on document and data management solutions. Founded in 1976 and headquartered in Richmond Hill, Ontario, Octacom specializes in document management and workflow automation software as well as document imaging and data capture services, and leverages its proprietary Odiss TM Document Management...

  • Office Manager

    1 week ago


    Richmond Hill, Ontario, Canada TorontoJobs Recruitment Division Full time

    Full Time Accounting/Auditing Office Manager job in Richmond Hill Office ManagerBack to Results Modify Search Office Manager Job ID: Location: Richmond Hill, ON Category: Accounting/Auditing, Administrative, HR/Recruiting Postal Code: L5N6J3 Employment Type: Full Time Posted: Job Description: Recruitment Division is partnering up with a Logistics company...


  • Richmond Hill, Ontario, Canada Mon Sheong Foundation Full time

    Assistant Manager, Human Resources Full-Time, Non-Bargaining Unit Position Corporate Office - Richmond Hill Reporting to Director of Human Resources, the incumbent will provide support in functional areas of the Human Resources department: labor relations, employee relations, staffing, health and safety, training and development, compensation and benefits,...