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Site Reliability Engineer

3 months ago

Vaughan, Ontario, Canada Iqvia Full time

IQVIA's Digital Enablement Center of Excellence

IQVIA's Digital Enablement Center of Excellence powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to enable an effective and adaptable marketing model that drives better quality of care and patient outcomes. IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry.

Site Reliability Engineering Team

The Site Reliability Engineering team is responsible for building and maintaining cloud-based infrastructure. This involves the use of modern tools and techniques to provision, deploy, configure and monitor a wide array of technologies, from serverless web applications to database clusters, traditional web-server farms and more. The Site Reliability Engineer will, as a member of this team, participate in the planning, designing and implementation of many such services. They will work closely with various business units throughout the organization, mostly development teams, to whom the team provides infrastructure in a rigorously defined set of services.

Job Overview

The successful candidate must possess a solid foundation of technical knowledge, as well as effective oral and written communication abilities. Written communication is particularly important, given that this is a remote work opportunity. Above and beyond the requisite skill-set, the ideal candidate will take a holistic view towards infrastructure engineering, with the overarching goal of ensuring reliability of operations. Observable, reproducible, scalable and highly reliable infrastructure are of utmost importance and the SRE will endeavor to make this the de facto approach at all times.

Essential Job Functions
  1. Deploy and maintain critical applications on cloud based architecture
  2. Implement automation, effective monitoring and infrastructure-as-code
  3. Lead and assist product engineers in creating practical architectural implementation of proposed solutions
  4. Provide detailed specifications for proposed solutions
  5. Provide clear goals for all areas of a project and develop steps to oversee their timely execution
  6. Continuously evaluate existing systems with industry standards, and make recommendations for improvement
  7. Help define, document, evolve, and evangelize high engineering standards and best practices across multiple areas
  8. Collaborate and mentor other engineers throughout the company and seek to continually improve process
Skills and Qualifications

Bachelor's Degree in Computer Science, Software Engineering, or equivalent professional experience. At least five years of experience building, managing, and supporting cloud-based IT infrastructure. Good understanding of current security practices. Thorough knowledge of Unix and/or Linux fundamentals and system administration. Experience with infrastructure-as-code tools or technologies (notably Terraform). Expertise with public cloud services (notably AWS). Solid foundational knowledge of TCP/IP networking. Knowledge of source control systems and workflow (notably git). Knowledge of modern DevOps/SRE practices. Some programming/scripting experience with at least one language (Python, Go, Javascript notably). Windows system administration knowledge is a plus, but not required.


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