Clinical Informatics Specialist

1 week ago

Ottawa, Ontario, Canada The Ottawa Hospital Full time

About The Ottawa Hospital:

  • Inspired by research and driven by compassion
  • The Ottawa Hospital (TOH) is one of Canada's largest learning and research multicampus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
  • From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex healthcare challenges while continually engaging with the community to support our vision for better patient care.
  • Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for highquality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information:

Join our team as an Epic Analyst in the Health Information System (HIS) Department


The HIS Department is responsible for the continuing and ongoing support of patient safety and care through maintaining and improving the Atlas Alliance's Epic Health Information System.

The Atlas Alliance is a partnership of 10 Ontario healthcare institutions sharing one Epic HIS.

The vision of the HIS Department is to continue to support and upgrade our integrated health information management system and increase the quality and safety of care, enhancing both the patient and provider experience now and for generations to come.

You will have the opportunity to become Epic certified, a highly marketable asset.

_ What is EPIC?_:


Epic is one of the largest Electronic Health Record (EHR) systems in North America, leading the way in enterprise Health Information Systems.


_Why join the HIS Team?_:

The Ottawa Hospital's HIS team enables you to combine your passion for information technology and health care.


You will help remove barriers to the flow of health information within the Atlas Alliance and have a positive impact on the way our patients receive world class care.

If you are looking to take your career to the next level and directly impact patient care in your community, we want to hear from you

Rotation/Shifts:

  • Primarily days, some evenings and weekends, oncall support, 8 hour shifts

Responsibilities:


As an Epic Analyst in the Health Information System (HIS) Department, you will bring practical business and clinical knowledge to the organization by supporting and maintaining the integrity of the Health Information System.

Throughout the course of your duties, you will be required to:

  • Identify and analyze organizational needs by gathering information from end users, defining scope and objectives, and making recommendations for solutions;
  • Understand the Epic software system and how to build/configure it to meet the needs of end users;
  • Provide second level support for all various clinical modalities including issue triage and resolutions;
  • Application troubleshooting, reporting and tracking issues/solutions with vendors/clients;
  • Project management plan, organize, and track projects throughout the project lifecycle while managing stakeholders and resources.

What you will bring:

  • Undergraduate Degree in Nursing OR Allied Health Discipline;
Current Registration with a professional association or college;
Five (5) years clinical experience in health care environment;
Recent experience working with an Electronic Health Records Information System;
Proven understanding of clinical service delivery in a hospital environment;
Excellent analytical, problem solving, critical thinking, and decision-making skills;
Excellent oral and written communication skills, organizational skills, and presentation skills;
Flexible and adaptable team player that is able to work both independently and collaborate closely with team members;
Demonstrated leadership skills;
Proficiency in Microsoft Office (Outlook, Excel, Word);
Must be eligible to work in Canada.

You will stand out with:

  • Clinical Epic Certification;
  • Experience in developing testing procedures;
  • Experience assessing and redesigning clinical workflow;
  • Experience with implementation of large systems in a complex clinical environment;
  • Experience in documenting and communicating processes and procedures;
  • Knowledge of project management methodology and tools;
  • Proficiency in Microsoft Office (Outlook, Excel, Word);
  • Proficiency in English and French oral expression (advanced level) and comprehension (advanced level).

What you can expect from us:

  • The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the worldclass care, exceptional service and compassion we would want for our loved ones.
  • We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DB

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