Deckhand
2 weeks ago
City Experiences is seeking a Deckhand for our City Cruises operation in Gananoque.
- *Please note this is a seasonal/contract position*_
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The successful
Deckhand is responsible to maintain the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking.
Crew Benefits:
- Complimentary Uniforms
- New Retention Bonus up to $500.00
- Competitive Wage
- Crew Recognition Program
- Crew Events
- Global and Local Cruise Discounts
- Paid Training
- Crew Referral Program up to $200.00 per referral
Essential Duties & Responsibilities:
- Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT Service System
- Follow safety procedures to ensure the protection of passengers and the vessel
- Participate in routine safety drills to prepare for major incidents
- Handle lines to moor vessels to pier
- Assist Captain and supervisory personnel in maintaining vessel
- Maintain the cleanliness and safety of the vessel by performing frequent walkthroughs and assisting staff with postcruise cleaning
- Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses
- Load or unload materials from vessels; gather and remove trash from vessel
- Use of POS to manage food & beverage transactions
- Service, clean, and supply restrooms
- Be prepared to begin work at scheduled time
- Maintain uniform and personal grooming in compliance with appearance standards
- Additional job duties as assigned
Requirements & Qualifications:
- O.S.S.D. or equivalent as recognized by the Ministry of Education
- Must be at least eighteen (18) years of age
- Responsible alcohol service requirements
- Smart Serve Certification required
- Must hold a qualified passport to be able to enter the United States
- Required to take limited MED (Marine Emergency Duty Course) to be certified as deck crew on our vessels (course provided by company)
- Must be able to effectively understand and convey written and verbal information to guests and coworkers
- Must possess a service orientation actively looking for ways to help others
- Energetic and enthusiastic personality essential
- Will work for extended periods of time without sitting
- Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 40 lbs (18 kgs)
- Must be able to throw mooring lines from ship to pier
- Will be required to be available for work on all major holidays
About Us:
City Experiences' passion is to provide amazing experiences on land and water.
Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually.
If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer.
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills.
Licenses & Certifications:
Required
- Smart Serve
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