Sales Specialist Virtual

7 days ago


Toronto, Ontario, Canada EMETemployment Full time
Senior Post Sales Storage Specialist (Remote)

Web Publication Date: 5/15/2024

Our employer is an enterprise systems, and managed services solutions provider looking for an IT / Storage Specialist to support their Post Sale projects as well as Managed Services customers.


Proven experience on at least one of these backup products: Possess fundamental data protection storage knowledge, including concepts like RAID, data
Possess fundamental data benchmarking/analysis knowledge, including understanding IOPS, MBs (throughput), read and write latency
Perform the implementation, administration, upgrade, infrastructure, and data migrations.
customer requirements * Maintain and troubleshoot data storage systems, and provide input for capacity planning

Post-sale technical support, conducting product training, issue identification and resolution, and ownership of incident, problem, and change management for assigned tasks
Demonstrate technical leadership through teaching, coaching, and supporting other team members, fostering a collaborative and supportive environment
Effective collaboration with customer cross-functional teams, technical and sales staff, project management and business stakeholders
Actively contribute within the team and GHS through tangible contributions to process development, quality improvements, operational efficiency, and other business improvement projects
5+ years of experience in Implementation, Operations and Support of SAN, NAS, and other storage solutions
~ Working knowledge of IBM hardware, tape libraries, Virtual Tape Libraries (VTL)
~ Proficiency in performing installation and upgrades
~ Basic system security and networking concepts
~ Industry-related courses and certifications such as VMware VCP, LPIC, RHCSA/RHCSE or similar qualifications, are considered a valuable asset

Strong verbal communication skills and excellent technical writing skills
Ability to manage multiple priorities, commitments, and projects
Must be able to grasp highly technical concepts quickly, develop content, and independently document concepts and procedures for target audiences
Work independently to deliver on assigned tasks and responsibilities with quality and accuracy
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