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Medical Administrative Assistant

3 months ago

Toronto, Ontario, Canada Get Well Clinic Full time

Job description
Get Well Clinic

1

Full Time Position:
Possible shifts include 9-5, 10-6, or 12-8, weekdays and rotating Saturdays.

Location:
Sheppard Ave West and Bathurst, Toronto

Start Date:
June 2024

Fluency in another second languages is encouraged.

Job Summary

  • Promote and introduce various health services and products to other institutions and clients in a confident and reassuring manner.
  • Provide an excellent client service experience while offering reception, secretarial, administrative, and assistance to physicians, staff, and patients in a caring, compassionate, tactful, confidential, efficient and supportive manner for a medical office.
  • Administrative support and service explanation to mental health and rehabilitation health practitioners and patients.
  • Solicit constructive feedback from patients and clients.
  • Take on additional initiatives that contribute to the growth of the clinic.

Duties and Responsibilities

  • Understand all health services and products the clinic offers. Be able to knowledgeably present, educate, market, and promote products and services to clients.
  • Greet and register clients seeking medical attention in person, telephone, or online, including booking and retrieving patient charts according to established policies and procedures.
  • Perform various medical office administrative tasks such as faxing, scanning, ordering, stocking and filing.
  • Prepare billings, invoices, receive and process payments for OHIP, WSIB, private and other third parties as required and according to established policies and procedures.
  • Reconcile accounts payable/receivables, and produce summaries, day sheets, and financial statements on a regular and timely basis.
  • Assist in minor procedures.
  • Keep the clinic clean and tidy daily. Weekly light cleaning.

Education and Qualifications

  • Eligible to legally work in Ontario.
  • High school graduate; with postsecondary education in university/college in life science or health related field or marketing preferred; or a diploma in medical office assistant.
  • Understand and appropriate use medical terminology.
  • Strong proficiency in English required. Korean, Mandarin, Cantonese or another second language an asset.
  • Strong communication, promotion, education, and presentation skills
  • Previous experience in a medical practice environment is preferred.
  • Knowledge and ability to navigate the healthcare system for clients seeking care in a primary care setting.
  • Strong interest in mental health and rehabilitation health services.
  • Background or knowledge in the field of psychology/counselling an asset.
  • Ability to multitask, be organized, be meticulous, and be able to work in a fast paced environment with precision, efficiency and speed.
  • Typing skill: Minimum 40 words per minute, 200 character per minute.
  • Previous experience with Oscar EMR is an asset.
  • Knowledge and understanding of electronic/computer privacy and security issues.
  • Knowledge of OHIP, WSIB, IFH, chiropractic and other third party billings an asset.

Contact:

No personal inquiries please.

Pay:
$18.00-$21.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends as needed

Experience:

- medical office administrative: 1 year (preferred)

Language:

  • Cantonese (preferred)
  • Mandarin (preferred)
- another language (preferred)

Work Location:
In person