Telecommute Chief Marketing Officer

2 weeks ago

Canada Replicant Full time

Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service.

As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges.

Replicant's AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7.

We are now leading the way in using Large Language Models (LLMs) to transform customer service- again.

If you're excited by AI, ChatGPT, LLMs and want to make an impact with other great technologists and strong go-to-market leaders, then look no further.

We currently serve Fortune 500 customers, run millions of AI calls per month in production, and are increasing our footprint globally.

Replicant is looking for a full stack product marketing leader to drive the strategic direction of our business, partnering with leaders across teams to inform product development, go-to-market strategy, and category design.

Director, Product Marketing will lead as a player-coach to develop product marketing excellence at Replicant, and play a mission-critical role in accelerating revenue growth and establishing our company as the leader in Conversational AI.

This position will report to the Chief Marketing Officer.
Lead a

World Class Team:
Coach, mentor, and inspire a high-performing team of product marketing professionals, fostering a collaborative and results-driven environment.

Refine our Positioning and Messaging: Lead overall positioning and messaging development, including category definition, overall value proposition, product messaging, and technical messaging.

Determine which market segments, industries, use cases and personas Replicant should prioritize, and drive end-to-end execution of our GTM in focus segments - including messaging, positioning, launch planning, and sales enablement.


Oversee Pricing and Packaging:
Empower Sales to

Win More Deals:
Support sales on top accounts and high-impact deals with custom decks, demos, and messaging where needed.

Enable Customer-facing Teams: Enable SDRs, sales reps, and CSMs to achieve their goals through high-impact messaging, content, collateral, and training.

Exceptional leadership and team management skills, with a track record of building and developing high-performing teams.

Passion - for our mission, for marketing as a craft, for developing your team, and for your own personal growth.

Data-driven mindset, with the ability to analyze and interpret performance metrics to make informed decisions.
For all full-time employees, we offer: Remote working environment that respects time zone differences
Top of the line healthcare (medical, vision, and dental)
Självdistans is Swedish for self-distance. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.
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