Payment Services Coordinator, Associate 2

1 week ago

Toronto, Ontario, Canada State Street Full time
Who we are looking for


The team you will be joining is part of Global Transactions, Controls and Banking and your role is responsible for processing transactions, ensuring timely and accurate settlement/payment of funds on assigned branch accounts in accordance with corporate risk policy and standard operating procedures.


Reporting to the Officer, Payment Services, this position is responsible for processing payments received manually and electronically into Funds Transfer Systems, as part of an essential business unit within Global Services.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions.

From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS' tools help our clients make better investment choices and act on growth opportunities.


Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Payment Services Coordinator You Will:

  • Monitor and process all activity in MTS, BESS, Rightfax, Holding File and IBS MT queues accurately, timely and by agent bank deadlines.
  • Ensures all assigned queues are cleared to meet established deadlines
  • Ensure full understanding and adherence to corporate risk policy and standard operating procedures
  • Make suggestions for workflow and process improvements to the benefit of State Street and our clients.
  • Identify and proactively escalate any potential trend of corrections in a timely manner.
  • Ensure errors are minimized; SSBT's exposure to financial loss is minimized, and provide process improvement ideas.
  • Interact constructively with clients, peers and management, participating in staff meetings.
  • Report any suspicious transactions to Team Leaders or Senior Officers within Payment Services.
  • Support the effective functioning of the department and the transition of workflow between different Geographical locations
  • Performs other duties as specified by Management.
What we value

These skills will help you succeed in this role

  • Knowledge in Cash Payment / Treasury Operations
  • Knowledge in SWIFT message format
  • Understanding of information technology and payment systems including MS office, SWIFT, RTGS and CLS
  • Good interpersonal, organizational, communications and time management skills
  • Detail oriented and ability to meet deadlines
  • Good command of both written and spoken English
Education & Preferred Qualifications

  • Minimum of 1 year relevant experience
About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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