Medical Administrative Assistant

2 weeks ago


Toronto, Ontario, Canada Sunnybrook Health Sciences Centre Full time

We have a full-time position for an experienced, detail oriented and skilled medical administrative assistant to work in the Division of Orthopaedic Surgery at Sunnybrook Health Sciences Centre.


Responsibilities include (but are not limited to): scheduling of outpatient and/or inpatient procedures, scheduling pre-assessment appointments, preparation of patient charts and filing as required, telephoning patients with appointments and instructions to arrive, answering telephone and direct patients to appropriate individual, faxing, corresponding with law offices and scheduling independent medical examinations and other secretarial/receptionist duties as required.


  • Requires successful completion of a recognized Medical Office Administration program /diploma or equivalent at the community college level, plus a minimum of two (2) years related practical experience
  • Previous experience managing O.R. bookings scheduling
  • Must be proficient in written and oral communication skills
  • Must be organized in approaching work tasks and able to prioritize effectively and multitask
  • Must be very adept at exercising tact and discretion when dealing with highly sensitive and highly confidential issues
  • Must be able to demonstrate flexibility and act independently using sound judgment when taking initiative on a wide range of issues
  • Ability to recognize when direction is needed when there are competing demands, including time sensitive requests
  • Good problemsolving skills
  • Demonstrated proficiency and advanced knowledge in Microsoft Office, specifically Outlook and Word required; Excel preferred
This outline of duties is not arranged in order of priority.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

These duties will, from time to time, be altered by the surgeon and/or Office Manager to suit the needs of the Division.


Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.


Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.


Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series);
AND have received the final dose of the COVID-19 vaccine at least 14 days ago.

Medical exemptions or any other kind of requested exemption based upon the Hospital's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.


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