Manager, Development Engagement

1 week ago

Calgary, Alberta, Canada The Wilder Institute Full time

Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo and grow your experience at one of the most unique sites in Calgary The Wilder Institute/Calgary Zoo is seeking a full-time permanent Manager, Development Engagement to join our passionate Development team.

Reporting to the Senior Manager, Advancement Services, this role is responsible for strategy and oversight of donor relations programming, development event planning/management and development communications. The individual in this role will maintain a high level of strategic and creative thinking, accuracy and attention to detail and will cultivate a strong base of knowledge in the areas of fundraising engagement protocols and industry best practices. This role plays a critical function in shaping our donor engagement strategy for both the local supporter community and our growing National supporter audience of the Wilder Institute.

Our Mission |Take and inspire action to sustain wildlife and wild places

Our Values |Effective collaboration and communication, honesty and integrity, customer focus, safety, and conservation

What you will do:

  • Collaborate on development of long-term plans for supporting needs of increased fundraising performance and strategies to engage with a nationally growing audience.
  • Collaborate with internal management peers to develop meaningful, streamlined and effective engagement opportunities for the organization's growing supporter audience locally and nationally.
  • Develop, maintain and streamline processes and procedures for donor relations, development events and communications, ensuring efficiency and effectiveness.
  • Oversee and provide long-term planning and content strategy to Donor Relations, Development events, and Communications, ensuring the maintenance, growth, and full engagement of our supporter audience.
  • Support preparation of annual revenue and expense budgets for the engagement team.
  • Provide ongoing coaching, training, and support for direct report and ensure an atmosphere that encourages open and respectful communication.
  • Supervise the strategic objectives of the direct report, including annual goal setting and regular performance reviews.
  • Act as a back-up for the direct report ensuring a full understanding of all day-to-day responsibilities and role requirements.
  • Manage current donor engagement subscriptions and identify new sources of technology, resources and practices to assist the development team.
  • Manage projects as assigned, with the support of the Senior Manager, Advancement Services.
  • Embrace continuous education on relevant information which affects this role.

What you will bring:

  • Minimum of 5 years' related experience in various areas of fund development and/or advancement services.
  • Minimum of 3 years' experience in managing high performance teams.
  • Memberships in AFP, CAGP or other professional fundraising related organizations considered an asset.
  • CFRE accreditation considered an asset.
  • Ability to manage and navigate sensitive/difficult conversations or situations that may arise.
  • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
  • Skilled in developing, interpreting and presenting KPI's to various audiences.
  • Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Tessitura (or other fundraising databases).
  • Project Management skills and ability to work independently as well as collaboratively to achieve results.
  • Demonstrated dedication to outstanding customer service.
  • Exceptional interpersonal skills, including strong listening and interpretive skills.
  • Ability to coach and mentor high performance teams.
  • Ability to manage time effectively between varied responsibilities.
  • Strive to achieve best practices and committed to professional development.

Working Conditions:

  • Primarily working at a desk with a computer, some on-grounds mobility is required.
  • Although primarily Monday to Friday, occasional evening and weekend work is required.

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.

What the Zoo Offers:

  • Competitive compensation, vacation and flex days entitlement
  • Flexible benefits plan, including a health spending account
  • Employer matching RRSP program
  • Discounts on food, beverage, and merchandise
  • Participation in the Staff Pass Benefit plan
  • A fun, rewarding work environment and the opportunity to work in a park full of wild animals

Are you ready to join one of Canada's leaders in wildlife conservation? If this position suits your skills, experience and personal attributes, we want to talk to you

Apply by doing the following;

  • Watch this about the conservation work being done at the Wilder Institute/Calgary Zoo. (
  • Submit your resume with an optional cover letter via our online application system.

Applicants must be legally entitled to work in Canada.

If this position is a fit for you, we encourage you to apply with a resume and cover letter online by June 5, 2024 at 4pm MST.

The Wilder Institute/Calgary Zoo strives to cultivate a workplace in which everyone feels welcome and empowered to bring their authentic selves to work. As a conservation organization, we respect and value the diversity of all life and come together as individuals and teammates to achieve the organization's mission and vision. We recognize the value of diversity, equity, and inclusion , and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

All candidates are thanked for their applications and advised that only those selected for interviews will be contacted.

#J-18808-Ljbffr

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