Technical Assistant

1 week ago


Pickering, Ontario, Canada Deltech Communications Group Inc Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 37.5 hours per week
  • Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
  • Experience: Will train
- or equivalent experience

Work setting:

  • Radio station or network
  • Recording studio
  • Various locations
  • Video production company
  • Motion picture production company
  • Television network and/or station
  • Consulting firm
  • Server farm
  • Help desk
  • School or educational institution/establishment

Tasks:

  • Set up and operate mobile camera platforms, microphone booms and lighting equipment
  • Change and install an electronic control panel using automated equipment
  • Detect and repair mechanical and electrical problems
  • Set up equipment
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • MS Office
  • Set up equipment
for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

  • Provide business systems, network and Internet support to users in response to identified difficulties

Supervision:

  • 1 to 2 people

Communication protocols:

  • TCP/IP

Computer and technology knowledge:

  • MS Excel
  • MS Outlook
  • MS Word
  • XML
  • MS Windows
  • Internet
  • MAC
  • Device drivers
  • Networking hardware
  • Extranet
  • Intranet
  • Servers
  • File management software
  • Presentation software
  • Communication software
  • Wireless networks
  • Multimedia software

Security and safety:

  • Bondable
  • Basic security clearance
  • Driver's validity licence check
  • Criminal record check

Transportation/travel information:

  • Valid driver's licence
  • Willing to travel
  • Travel expenses paid by employer

Work conditions and physical capabilities:

  • Work under pressure
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling
  • Tight deadlines
  • Ability to distinguish between colours
  • Sound discrimination
  • Sitting

Personal suitability:

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Reliability
  • Team player
  • Accurate
  • Client focus
  • Judgement

Screening questions:

  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the aboveindicated required certifications?
  • What is the highest level of study you have completed?

Health benefits:

  • Dental plan

Other benefits:

  • Free parking available
  • Learning/training paid by employer


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