People Experience Officer

2 weeks ago

BasSaintLaurent, Canada Smart WFM Full time

WORKING AT SMART WFM
We are constantly looking for
talented individuals from
around the world to build their careers. For this role, we are looking to hire a
PEOPLE EXPERIENCE OFFICER.


Join the People Centric revolution at Smart WFM as our
People Experience Officer If you're passionate about
empowering people and using technology to drive positive change, this is the opportunity for you.

As a key member of our team, reporting to the Chief Operating Officer, you'll have the opportunity to make a lasting impact on our company culture by managing and
continuously optimising our Hire to Retire processes (Recruitment, Talent, Onboarding, Performance, Learning, eNPS, Wellbeing), ensuring the
best possible experience for all our staff across multiple countries (Australia, Singapore, India, USA, Philippines).

With a focus on People management (HR), Scheduling optimisation and data-driven decision making, you'll play a critical role in monitoring and reporting on all people matters.

Plus, as a primary coordinator between People, Technology, and our work Environments, you'll have the opportunity to drive real and meaningful change across the entire organisation.

Don't miss this chance to join a dynamic and forward-thinking company at the forefront of the People-Centric movement.

Key attributes you need to possess:

  • Good all-round HR skills across the hire-to-retire spectrum
  • Strong technical savviness. The ability to be a handson person to leverage technology to empower people
  • Must understand data and relationships
  • Excellent process design and optimisation skills
  • Continuous improvement mindset
  • Cando attitude
  • Strong logic and problemsolving ability
  • Passionate about people

What is the working Experience like at Smart WFM ? - Well, our values explain it in three, simple, but powerful words:

Wellbeing |
Fun |
Meaning
At Smart WFM, we focus on providing the best possible support to our consultants. As a mature-thinking company, we believe that
people are the most important aspect of our business.

Our objective is not to create a cookie-cutter culture where everyone acts and thinks the same way, but rather to allow
each individual to flourish, and express themselves in their own unique fashion, all while experiencing a great
sense of belonging.


We want each of our consultants to
achieve success in whatever form it takes—from running a marathon to configuring a SaaS system or delighting a customer with great service.

While other companies may focus on Employee Assistance Programs for burnout support or massage sessions for stress relief, for us, we are more concerned with not allowing our teams to land in those situations in the first place.

We constantly review what we do and how we do it, to
ensure positive and memorable employee experiences - experiences that are
empowering and which allow you to maximize your value.

We have a statement at Smart WFM known as the
'Dr. Seuss Policy'. It's built around one of Dr. Seuss's famous sayings " _Today you are You, that is truer than true.

There is no one alive who is Youer than You." - I_n essence, we work with you to
personalize the way you work at Smart WFM.

Smart WFM has a Mature level of thinking, Trust, Communication, and Cooperation.
We value diversity because it brings new ideas and perspectives to our work. We allow everyone to
simply be who they are so that their work is fulfilling. That's how we create an enjoyable work environment with true meaning.

INTERESTED?
Tell us about
yourself, and your specific work passions in a way that you are comfortable with.

  • Perhaps you are more traditional and want to
    send us your CV that's cool.
  • You may be inspired to
    write us a letter explaining your passions and objectives, or
  • Direct us to a
    personal website, blog, or portfolio to showcase your creativity, or
  • Upload a
    video recording of yourself.
Do it your way - because that's important to us.
-
_ONE LAST THING_Thank you for taking the time to consider us as a place to develop your passion and grow your career.

**The Smart WFM Talent Team

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