Sales & E-Commerce Coordinator

1 week ago

Toronto, Ontario, Canada Warner Music Group Full time

Sales & E-Commerce Coordinator page is loaded

Sales & E-Commerce Coordinator Apply remote type On Site locations CAN - Toronto time type Full time posted on Posted Yesterday job requisition id R Sales & E-Commerce Coordinator

Job Description:

We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin', Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalogue of more than one million copyrights worldwide.

We currently have a fantastic opportunity to join our innovative and highly sought-after Physical Sales Team . Please note this is a 12-month Independent Contract position.

A little bit about our team:

Warner Music Canada is home to some of the most influential and innovative artists of our time. Our extraordinary roster of new and established recording artists is unparalleled, and our collective influence on music culture is without precedent. With a visionary approach toward discovering and nurturing musical talent, the Warner Music Canada family of labels is currently home to an impressive generation of major artists.

The Sales and E-Commerce Coordinator will report to the Senior Manager, Sales and provide support to the Sales and E-Commerce Teams.

Here you'll be able to:

  • Create sales sheets, marketing decks, label updates, and campaign recaps for both internal and external stakeholders.
  • Maintain various customer databases, release schedules, email distribution lists, and send out general customer correspondence as required.
  • Assist and support retail and e-commerce account managers on day-to-day tasks and data analysis associated with servicing customer needs and identifying and capitalizing on incremental revenue opportunities.
  • Maintain and update a variety of Excel spreadsheets and shared documents based on departmental needs.
  • Work with the Frontline, Catalogue, and Distributed Label departments to facilitate new product setup in order management systems and troubleshoot any issues where required.
  • Retrieve and analyze customer POS sales data to report back internally on product sell-through, and product order opportunities.
  • Assist and support on the day-to-day tasks related to the development and maintenance of the licensed and branded Retail Merchandise and Apparel business.
  • Provide support to assist customers and grow business/revenue through the Warner Music B2B transactional website.
  • Utilize internal Warner Systems and reporting tools to monitor customer orders and ensure receipt prior to mandated deadlines.
  • Monitor on-hand inventory status across key "Top Seller" products and liaise with the Operations team to maintain an "in-stock" position.
  • Be a subject matter expert in the navigation of the Vendor Central vendor portal to address business issues, pull performance and KPI reports, and provide ad-hoc data analysis upon request.
  • Create reports related to sales activity as requested.
  • Enter and organize data in Company CMS (Content Management System).
  • Assist with the execution of artist marketing campaigns as it pertains to retail organization and execution.

It would be music to our ears if you had:

  • Academic Degree or college diploma preferred.
  • Strong knowledge across multiple genres and decades of music & a keen understanding of music trends across Canada (current and historic).
  • Strong understanding of streaming services and social media platforms.
  • Display strong verbal and written communication, and organizational skills.
  • Effectively multitask and meet deadlines.
  • Ability to work independently as well as in a team.
  • Ability to effectively problem solve various situations.
  • Good understanding of CRM, content marketing, and other digital media skills.
  • Advanced proficiency with Excel.
  • A strong interest in music/entertainment business.

Why join us?

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business.

It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and the people behind the music, at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA.

Consider a career at WMG and be a part of one of the biggest forces in music today.

Love this job and want to apply?

Click the "Apply" link or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter.

Please note that due to the volume of applicants we receive for a given position, you may not be contacted if you do not meet minimum eligibility requirements for this position.

Thanks for your interest in working for Warner Music Group. We love it here and think you will too.

We are an equal opportunity employer that is committed to inclusion and diversity and will not discriminate against an applicant or employee on the basis of race, religious beliefs, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, age, record of offences, marital status, family status, or any other protected grounds under applicable legislation.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to and let us know the nature of your request and your contact information.

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