Customer Care Representative

7 days ago


Etobicoke, Ontario, Canada Sonova Full time
Etobicoke, CanadaCustomer Care Representative

  • Are you looking for an opportunity to make a difference? Are you comfortable in a fastpaced retail clinic environment?_
  • Are you passionate about providing customer service that exceeds expectations?_
If so, we think you belong here at
Connect Hearing as a
Customer Care Representative

Who we are:


Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands.

We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location:
Etobicoke, ON

Reporting to:
Regional Clinic Manager

A day in the life of a Customer Care Representative involves:

  • Scheduling appointments and organizing files for the clinic's Hearing Care Professionals
  • Managing and maintaining client accounts while building relationships
  • Working with insurance companies to ensure successful thirdparty billing operations
  • Assist with cleanings and minor inclinic device repairs don't worry, training provided

What you get in return:

  • 20 dollars/hour starting wage based on fulltime employment
  • Extended Health Benefits Package from day one
  • 3 weeks vacations to start, increasing with tenure
  • 6 days of personal time in your first year
  • Additional days off, including your Birthday


Monday
  • Friday (business hours)
  • Eligible for Quarterly Bonus
  • Growth and development opportunities including education sponsorship

We'd love to hear from you if:

  • You possess strong communication and customer service skills
  • You have experience or would enjoy working on and reconciling accounts receivable
  • Your aligned with our value of helping others
  • You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

Don't think you meet the criteria?
If you're willing to go all in and learn, we'd still love to hear from you
-
More About Us:We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

  • Connect Hearing is a proud to be a member of the Sonova Family of brands.
Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products:
but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations.

Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry.

The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense.

_

Sonova is an equal opportunity employer

  • Etobicoke, Ontario, Canada Lorpon Labels Inc. Full time

    Major responsibilities Set up inventory parts using estimating/production/customer specification information Interact with clients, providing updates on delivery, answer questions and responding to complaints Liaise with production and QC team Order processing/tracking in an ERP system Coordinating art files between customers/prepress and customer approvals...


  • Etobicoke, Ontario, Canada Greenshield Holdings Full time

    About GreenshieldGreen Shield is the first integrated health services organization in Canada that is both a payer (offering insurance, administering benefits, and paying claims) and a provider (offering medical, mental health, and pharmacy services).This evolution also deepens our social mission through both financial support and the direct delivery of...


  • Etobicoke, Ontario, Canada Greenshield Holdings Full time

    About BenecaidA part of Green Shield Canada group of companies, Benecaid provides innovative health benefit solutions for the small-mid size companies in Canada. Benecaid has long been recognized as the leading alternative to the traditional insurance companies, in a market where small and mid-sized employers have been largely underserved. Benecaid sets...


  • Etobicoke, Ontario, Canada Harris Global Enterprise Full time

    APPLY HERE TO START A CAREER (Get promoted to Supervisor in 6-8 months) Earn a great hourly wage, plus bonuses Guaranteed 40 hours per week Gain customer service experience and sales skills Work with a welcoming group of people Opportunity to be promoted to Supervisor / Manager within the first yearABOUT US:Harris Global Enterprise is an on-site, promotional...


  • Etobicoke, Ontario, Canada CSN 427 Auto Collision Full time

    CSN 427 Auto Collision is currently looking for a Automotive Customer Service Representative **to join our growing team The Customer Service Representative provides a high level of face-to-face customer service and supports customers' needs throughout the vehicle repair process.Major Areas of Responsibilities Provides courteous assistance to customers and...


  • Etobicoke, Ontario, Canada Brenntag Full time

    CUSTOMER SERVICE REPRESENTATIVE:Our team in Etobicoke currently has an opening for a Customer Service RepresentativeYOUR ROLE & RESPONSIBILITIES:Job Summary:The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs.This position is responsible for accurate and...


  • Etobicoke, Ontario, Canada Page 1 Management Inc. Full time

    Page 1 Management Inc. is now hiring an entry level Sales & Customer Service Representative to join our team in the Etobicoke officeWe are an expanding and rapidly growing marketing company, we currently work with one of the largest F&B distributor on the Canadian Market and are looking to hire a passionate and driven Sales & Customer Service Representative...


  • Etobicoke, Ontario, Canada Hertz Full time

    Wage:$17.25 Hourly + monthly commissionThe Customer Service Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.Qualifications:Strong oral and written...


  • Etobicoke, Ontario, Canada Provincial Smart Home Services Full time

    Position: Customer Services RepresentativeProvincial Smart Home Services is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide exceptional customer...


  • Etobicoke, Ontario, Canada Provincial Smart Home Services Full time

    Position: Customer Services RepresentativeProvincial Smart Home Services is one of Canada's fastest-growing companies. We provide residential homeowners with the latest Smart Home and HVAC products as well as 24/7 protection on their new equipment. Provincial Smart Home Services is looking for Customer Service Representatives to provide exceptional customer...


  • Etobicoke, Ontario, Canada Mattamy Homes Full time

    Location:Etobicoke, Ontario - Hybrid (3 days/week in office)Company:Mattamy Homes CanadaDepartment:Customer Care, GTA Urban DivisionEmployment Type:Full-TimeReports to:Vice-President, Business Process & Customer ExperienceWhen it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is...


  • Etobicoke, Ontario, Canada Flow Sales Inc. Full time

    Inside Sales and customer service representativeWho We Are:Flow Sales sells and supports products in the plumbing, hot water heating and HVAC industries in the greater Toronto area.A professional approach to our business operations and customer service ensures expedient and accurate handling of quotations and orders. We know that quality service at the best...


  • Etobicoke, Ontario, Canada Mobility Specialties Inc Full time

    Our Customer Service Representatives are the front line to our company and critical players in handling the customers. Welcome, engage with, and meet the needs of our guests. Provide retail sales customer service to the clientele instore. Fax and digitize files. Work closely with busy service technicians and sales consultants to oversee the client order...


  • Etobicoke, Ontario, Canada Give and Go Prepared Foods Full time

    Give & Go Prepared Foods Corp. is a proud member of the Mondelēz family and has been a leading and growing North American manufacturer of baked goods for over 30 years.Its an exciting time to be part of the Give & Go team as we are growing rapidly and want you to become a part of our growth and extraordinarily bright futureJob Overview:The Customer Service...


  • Etobicoke, Ontario, Canada Provincial Smart Home Services Full time

    _Company Overview:_Provincial Smart Home Services, one of Canada's fastest-growing companies, provides residential homeowners with cutting-edge Smart Home and HVAC products, along with 24/7 equipment protection.- Role Overview:_Provincial Smart Home Services is looking for Customer Service Representatives to provide exceptional customer service to our...


  • Etobicoke, Ontario, Canada Give and Go Prepared Foods Full time

    Give & Go Prepared Foods Corp. The Customer Service Representative is responsible for providing excellent Customer Service to all internal and external Customers of Give & Go in accordance with the department's target objectives. Develop and build strong positive relationships with external Customers / Brokers and internal key stakeholders such as Sales,...


  • Etobicoke, Ontario, Canada Inter-Varsity Christian Fellowship of Canada Full time

    Position Overview:Key Responsibilities: Conduct daily donation handling and importing activities to ensure donations are captured accurately in our database (Virtuous) within organizational standards. Actively review and update database records to confirm accurate donor and donation information. Maintain donor and donor record information across...


  • Etobicoke, Ontario, Canada Pediatric Urgent Care Full time

    Pediatric Urgent Care is a leading provider of pediatric services, dedicated to delivering high-quality healthcare solutions to medical clinics in the Greater Toronto Area. Our team of dedicated pediatricians specializes in providing comprehensive pediatric services, consultations, and support for children's health and well-being.We are seeking a dynamic and...


  • Etobicoke, Ontario, Canada Billyard Insurance Group - Queensway Full time

    Customer Service Representative (Insurance Broker) - Etobicoke, ONBillyard Insurance Group is attracting top insurance professionals and providing them with innovative technology, tools, and the support required to compete in the fast-changing insurance landscape. We are a rapidly growing insurance brokerage with over 60 locations across Canada. We're also...


  • Etobicoke, Ontario, Canada Perativ Full time

    JOB SUMMARYSince 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide services to...