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Clinical Office Supervisor

3 months ago

Toronto, Ontario, Canada ParaMed Full time
Job Description

Clinical Office Supervisor

  • RN/RPN


In this valuable role, the Clinical Office Supervisor will be based in the operational center of the district and will use clinical knowledge and judgement to problem solve and support clinical care and service delivery in collaboration with Clinical Community Supervisors, Care and Service Managers, and Operations Managers.

The Clinical Office Supervisor will have the knowledge to assess, advise on, and evaluate a wide range of care and service delivery situations identified by field staff, clients/families, and internal office staff ensuring safe, quality, ethical care provision, and is expected to practice in accordance with regulatory legislation and standards as determined by their regulatory body and ParaMed.


Why you'll love working here:

  • Be a part of a great supportive team
  • Attractive scheduling
  • Opportunity to develop therapeutic relationships
  • Opportunity to practice and develop complex clinical skills
  • Best in class training and development programs, including a comprehensive clinical orientation and handson skills labs
  • Celebration and Recognition programs
  • Comprehensive health and dental benefit plans
  • Company paid mobile devices
  • Mileage compensation
  • Education allowance for employees and family
  • Opportunities for career advancement
  • Employee Assistance Program
  • Employee perks and exclusive offers

What you'll do:

  • Responds to and advises/resolves concerns from field staff, clients/families, coordination, public, and funding staff
  • Reviews nursing referrals and/or medical orders prior to assignment
  • Transcribes telephone clinical orders and distributes to clinicians in the field as necessary
  • Initiates client safety incident investigations and documents to ensure timelines are met
  • Works collaboratively with frontline team members and clinical supervisors to support clinical APR documentation and submission requirements according to HCCSS APR reporting guidelines
  • Manages the daily APR reporting and tracking processes
  • Engages client in problem solving using a collaborative approach, offering health teaching, building rapport and trust, achieving a mutual understanding and agreement to identify actual and potential client health care needs, strengths, capacities and goals
  • Engages staff in problem solving offering education on practice questions, coaching and mentoring in resolution of problems
  • Maintains the knowledge, skills and attitudes to provide safe, efficient, effective service in all areas of practice by keeping abreast of changes in practice setting that affect scope of practice
  • Documents all client care and staff problem solving as per ParaMed policies
  • Other duties as assigned

Time Type:
Full time

  • Join us as we continue our 40year tradition to help people live better and provide the most compassionate care possible Join a winning team and let's succeed together
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.