Clinical Office Supervisor

2 days ago

Toronto, Ontario, Canada ParaMed Full time

About the Role:

The Clinical Office Supervisor is a key member of our team, responsible for supervising and supporting Community Nurses and Unregulated Community Support Staff to ensure practices comply with all legislated standards of practice as well as company policies and procedures.

Key Responsibilities:

  • Supervise and support Community Nurses and Unregulated Community Support Staff to ensure practices comply with all legislated standards of practice as well as company policies and procedures.
  • Respond to and advise/resolve concerns from community staff, patients/families, and other team members.
  • Provide ongoing leadership through regular huddles, face-to-face meetings, and one-on-ones.
  • Initiate patient safety incident investigations and documents to ensure timelines and action plans are met.
  • Work collaboratively with nursing team members to support clinical documentation and submission requirements according to specific funder reporting guidelines.
  • Engage patients in problem-solving using a collaborative approach, offering health teaching, building rapport, and trust to identify patient healthcare needs, strengths, capacities, and goals.
  • Engage staff in problem-solving, offering education, coaching, and mentoring in resolution of problems.
  • Maintain the knowledge, skills, and attitudes to provide safe, efficient, effective service in all areas of practice by keeping abreast of changes in practice setting that affect scope of practice.

Requirements:

  • Current RN registration with the College of Nurses of Ontario and entitled to practice without restrictions.
  • Minimum of 5 years' experience as a practicing Registered Nurse.
  • Comprehensive patient health assessment skills are required.
  • Possess an understanding of the principles of community nursing practice.
  • Proven experience leading and managing a team.
  • Knowledge of clinical documentation standards and practice guidelines is required.
  • Excellent organizational, interpersonal, and teaching skills.
  • Commitment to professional development in clinical practice that is relevant to home healthcare.
  • Effective critical thinking and problem-solving skills.
  • Must possess a valid driver's license and access to reliable transportation.
  • Able to provide a current, clear Vulnerable Sector Screening (VSS).
  • C.N.A. Certification as a Community Health Nurse (CCHN(C)) is considered an asset.

Why ParaMed:

At ParaMed, we're dedicated to helping people live better and providing the most compassionate care possible. We're a winning team, and we're looking for talented individuals like you to join us in our mission.

Accommodations:

ParaMed accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

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