Leasing and Administration Coordinator

1 week ago

Kitchener, Ontario, Canada Activa Holdings Inc. Full time
Role Summary

Company:
Activa

Job Title:
Leasing and Administration Coordinator

Job Type:
Full-Time, Permanent

Reports To:
Property Management Manager

Location:
Waterloo, Ontario


Reporting to the Property Management Manager, the Leasing & Administration Coordinator is responsible for supporting the Property Management Manager and Maintenance Staff, in successfully managing the sites in a professional and courteous manner.

Key Responsibilities

  • Provide excellent customer service in the leasing role, constantly seeking to minimize vacancies and achieve leasing targeted goals as outlined in the rent up schedules.
  • Greet/meet prospective residents and determine their needs and requests for their new rental suite.
  • Set up tenant profile in Yardi.
  • Collect and ensure all rents are being paid on time.
  • Creating letters to tenants regarding various LTB issues. Issuing legal notices to tenants (N4, N5, N6, N7)
  • Tracking all rent increases and renewals.
  • Provide administrative /leasing duties and support to the Maintenance Staff, and Property Management Manager as requested.
  • Ensure rental rates are at market rent by updating market rent surveys monthly.
  • Prepare lease agreements and all required documentation in accordance with company procedures.
  • Prepare keys and schedule Movein inspection with future residents.
  • Complete and submit Traffic & Leasing reports.
  • Provide the workflow of maintenance and administrative duties as directed by the Property Management Manager.
  • Manage and maintain accurate database with rent collection/leasing and all other administrative duties as directed by the Property Management Manager
  • Manage and maintain work orders create, receive, close and ensure accuracy.
  • Carry out other duties and/or procedures related to the leasing, marketing, rental and administration of suites as may be assigned by the Property Management Manager
  • Communicate with team members and Building Managers on an ongoing basis.
  • Manage and prepare work plans to address warrantable items.
  • Liaise with Maintenance technicians and Contractors to ensure deficiency corrections have been completed.
  • Create Field Work orders.
  • Ensure Tarion portal is updated monthly.
  • Other tasks as required.

Requirements:

  • Postsecondary degree or diploma in business management considered an asset.
  • 1+ years of related experience in the rental/leasing industry
  • Strong communication and interpersonal skills
  • Exceptional customer service and organizational skills
  • Proficient in YARDI (Breeze), Microsoft Office, Excel, Word, Outlook, Internet
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong team player and ability to multi
- task in a fast-paced environment

  • Must possess valid Driver's license.
  • Must own, properly register and insure own vehicle.
  • Have an attention for detail.
Personal Attributes

  • Excellent written, verbal and time management skills
  • Extremely detailoriented with the highest standards for quality and execution.
  • Strong troubleshooting and problem solving abilities.
  • Strong planning, coordination and prioritization skills.
  • Selfstarter who is highly organized, works efficiently, and with mínimal supervision.

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