Telecom Technician

1 week ago

Surrey, British Columbia, Canada The Acquisition Group] Full time

Job Description:

Job Description The Acquisition Group is a proud vendor of TELUS Communications, one of the biggest telecom companies in Canada.

As we continue to expand our business, we are looking for dedicated, enthusiastic individuals — with a desire to do something more — to join our team as full-time technicians for TELUS Smart Home Security installations in the Lower Mainland area.

What does a Technician – TELUS Smart Home Security do? The Technician assists in the setup, installation, and troubleshooting of TELUS Smart Home Security products for customers so they can make their homes safe, secure, and future-friendly.

The Technician makes sure the smart home equipment is installed properly to the customer's satisfaction and addresses any issues they have during or after installation.

They will be responsible for exceptional customer service, communication, and high-quality installations. This is NOT a tech support over-the-phone position.

You will be climbing ladders, pulling wires, and installing smart home security products like smart home cameras, different types of sensors, alarms, etc.

Technician
  • Job Duties and ResponsibilitiesPatiently assist clients with installing their smart home security services at their homes.
Drive to customers' homes to install the equipment in a safe and responsible manner.
Troubleshoot any issues the customer may have.
Walk the customer through the products after installation and educate the customer on their usage.
Comfortable using a ladder, basic electrical and construction tools, wiring, and handheld equipment.
Responsible for taking care of and inventorying the installation equipment and keeping them in excellent condition.

Provide exceptional customer service and answer any questions the customer may have regarding the product in a polite and professional manner.

Must be safety conscious and adhere to all company and industry safety standards. Basic RequirementsValid Driver's license.
Reliable Vehicle.
Commercial/Artisan vehicle insurance.
WCB or Private Insurance (injury/liability).Able to safely lift up to 50 lbs.
Steel toe work shoes.
Basic tools for installation. Tools the Technician will RequireImpact drill1/2" keyless chuck drillElectrical pliersMulti-bit screwdriverFish tapeFish sticksElectrical tapeBox cutter/utility knifeMulti-toolScrews and anchorsFlashlightStep ladder (4'-6') (no work over 8')

Voltage tester (optional)Multimeter (optional)Reliable functioning cell phone and nationwide plan The Technician must be:
Experienced - Prior experience in construction or electrical or installations for 2-5 years is preferred

Customer Service Oriented:
Prior customer service or customer-facing experience will be a great asset

Prior telecom experience:
Prior telecom, security experience, sales, or work in related fields will be an asset

Safety Focused:
Adhere to the safety norms and protocols and wears appropriate safety equipment

Comfortable Working Outdoors:
Comfortable working in various weather conditions

Self-motivated:
Self-motivated to work with minimal direction or supervision

Fully Available:
Available to work on weekends and evenings as required. What's in it for you?Competitive compensation structure per job completedWorking for one of the best Telecommunications Companies in Canada
  • TELUSRewards and recognitionProfessional development and on the job trainingOpportunity for career growth This position requires working in varying heights and spaces in accordance with provincial and federal guidelines and the candidates residing in Canada will be considered for this role.
Company Description THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTSThe Acquisition Group is all about the future. We look forward to and look towards the next big thing, and that includes you and your career.

We are an industry leader in growth and our customer acquisition programs have positioned us as the go-to marketing consulting firm for industry leaders looking to build on their success.

We have achieved all this because of the amazing people in our court. We've trained those people from the ground up, and in the process developed accredited leadership and skill development programs.

No matter what your background is, or what level of experience you have, we are here to help you learn, grow and succeed.

We will help you make the jump from not sure what to do, and not happy doing it, to doing something Description:
THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTSrnrnThe Acquisition Group is all about the future. We look forward to and look towards the next big thing, and that includes you and your career.

We are an industry leader in growth and our customer acquisition programs have positioned us as the go-to marketing consulting firm for industry leaders looking to build on their success.

rnrnWe have achieved all this because of the amazing people in our court. We've trained those people from the ground up, and in the process developed accredited leadership and skill development programs.

No matter what your background is, or what level of experience you have, we are here to help you learn, grow and succeed.

rnrnWe will help you make the jump from not sure what to do, and not happy doing it, to doing something Job ID:

___________________

The Acquisition Group

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