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Registration Officer

3 months ago

Richmond, British Columbia, Canada WorkSafeBC Full time
Job requisition number

037929

Job location

Richmond

Full-time / part-time

Full-time

Posting period

From 05/08/2023 to 05/17/2023

Overview

Are you a detail-oriented person who is able to make decisions based on a thorough analysis of facts and policies? Do you enjoy working with clients and in a team environment?

How you'll make a difference:

You'll help ensure B.C.'s workers' compensation system is properly funded so we can serve workers and employers now and in the future.


Where you'll work


At WorkSafeBC, we offer a
hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you'll work primarily from your B.C. home and occasionally in our Richmond office.

What you'll do

  • Initiate contact and/or respond to clients in sometimes difficult situations while displaying a tactful, empathetic, respectful, and courteous manner
  • Support other areas of the Board by providing information about a firm's registration status
Is this a good fit for you?

We're looking for people who can:

  • Professionally and efficiently solicit and analyze information as it relates to a particular industry or a specific situation, to determine whether or not a particular firm is required, allowed, or voluntarily permitted to register with us for insurance coverage
  • Accurately record, explain, and defend information orally and in writing
  • Provide outstanding customer service

Learn more:

For more information about this position, including the necessary knowledge, skills, and abilities (KSAs); job description; and awareness items, see the job profile on WSN.


Your background and experience

  • A postsecondary diploma or degree is preferred
  • A minimum of two years of decision making experience where you independently analyzed facts and evidence and applied Acts, policies, and procedures
  • Ability to perform mathematical calculations
We'll consider equivalent combinations of education and experience.

Important to know
Before we can finalize any offer of employment, you must:

  • Consent to a criminal record check
  • Confirm you're legally entitled to work in Canada


WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders.

We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.


Who we are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability.

When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work.

We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.


Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve.

We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.


Learn more:
Discover who we are.

Our benefits


As a member of our team, you'll have access to services and benefits that help you get the most out of work — and life.

Along with a competitive salary, your total compensation package includes:

  • Defined benefit pension plan
  • 3 weeks of vacation in your first year, with regular increases based on years of service
  • Health care and dental benefits
  • Optional leave arrangements
  • Development opportunities (tuition reimbursement, leadership development, and more)
    Learn more:
Find out what we offer.

Want to apply?

  • Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
  • Please note that we will be starting assessments prior to the closing date.