Senior Technology Manager

1 week ago

Vancouver, British Columbia, Canada Lululemon Athletica Full time $5
Senior Technology Manager - Office Technology and Asset Protection Enablement (Hybrid, Vancouver)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team:

The Office Technology and Asset Protection Enablement team plays a vital role in ensuring our office and asset protection technologies (examples laptop devices, desktop hardware, meeting room setups, video surveillance systems, access management systems, threat intelligence and loss protection systems) support and advance our business, meet security & engineering policies, and are efficiently provisioned and managed.

The team owns the hardware architecture and standards, provisioning of devices, management of device lifecycles, day-to-day support, executive services and handling of site openings and changes. Our goal is to create a smooth and hassle-free experience for our users. Operating in a dynamic and high-energy setting, the team places great emphasis on setting and achieving goals, prioritizing well-being, and fostering personal growth through our core values.

A day in the life:

  • Lead the technology teams responsible for office and asset & loss prevention technologies. This includes 6000+ laptop devices, 400+ meeting rooms, video surveillance and loss protection systems across 700+ stores, distribution centers and offices globally.
  • Oversee the full lifecycle of the hardware and software technologies, with focus on creating visibility and transparency to enable support at scale.
  • Grow and develop a full stack team of 34 resources responsible for delivery & support of key initiatives (includes architecture, engineering, QA, technical program management, and analysts)
  • Partner closely with Global Infrastructure, key business partners and enterprise technology teams to adapt and drive strategies to evolving business needs.
  • Act as a subject matter expert in the office and asset technology space (asset management, meeting room technology, video surveillance, threat intelligence and loss prevention). Inform the roadmap with key considerations for sequencing initiatives. Integrate best practices and process standardization. Inform annual planning processes with usage metrics and growth estimates. Proactively identify and communicate key dependencies, risks & issues.
  • Drive strategy & approach for selection, design, & engineering of new technologies.
  • Ownership of key vendor relationships, including contract renewals, financial modelling & cost control mechanisms, partnering to drive key roadmap items and ensure that SLAs are met for all operational systems.
  • Champion a culture of high-performance by creating an inclusive culture that supports learning, encourages diversity of thought, and brings a futurist/innovators mindset to every new opportunity.
Qualifications:
  • Bachelor's degree and/or relevant experience in the information technology field
  • 8+ years of experience enabling key business priorities through the successful delivery & support of technology, and 5+ years as a people leader overseeing a broad range of talent across multiple work locations.
  • Strong preference for those with experience leading a technology team(s) responsible for enterprise hardware management and/or asset and loss protection technologies.
  • Experience in managing complex initiatives supporting a broad group of stakeholders in highly dynamic, global organizations: with a preference for those with experience in retail organizations.
  • Experience with call center and/or ticketing systems like ServiceNow is an asset.
  • Proven track record in building & sustaining a high performing team capable of driving technical modernization efforts in parallel to delivering on business commitments.
  • Strong stakeholder & vendor management expertise; with a proven ability to drive results internally & externally while fostering key strategic partnerships.
  • Budget management expertise: previous experience directly overseeing $5M+ CAPEX & OPEX with track record of optimizing year over year spend.
must haves
  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • Communicate with honesty and kindness and create the space for others to do the same.
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Foster connection by putting people first and building trusting relationships.
  • Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.
Additional Notes
Authorization to work in Canada is required for this role.

Compensation and Benefits Package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from $158, ,500 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program,subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid

Hybrid

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week. #LI-Hybrid #LI-AC1

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request.

#J-18808-Ljbffr

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