CRM Implementation Specialist
1 week ago
Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector.
Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers.
Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities.With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.
We are looking for an experienced Implementation Specialist to join ourPoint Solutions team to exceed our customers' expectations.The Implementation Specialist will be responsible for the following:
Implementation
Leading gap analysis sessions with customers
Evaluating existing business processes
Mapping to-be business processes
Configuring, testing and tuning the software
Mapping and assist with data conversions from legacy systems
Training end users
Providing support to the customer during acceptance testing, through Go Live and post-implementation stabilization.
You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis, communicating industry best practices and understanding the current and desired future states.
Assist the Project Manager in the creation and review of project documentation.Travel and working at client sites across North America is anticipated to be up to a 50% commitment to be successful in this position.
The successful candidate must be able to travel outside of Canada with no known legal or immigration-related impediment in doing so.
2+ years of experience working with enterprise utility or similar software.~ Experience with Customer Engagement Portals, Work Orders & Asset Management (WAMS), Field Services, Computerized Maintenance Management Systems (CMMS), Mobile Workforce Management (MWM), or Geographic Information Systems (GIS) is preferred.
~ Ability to map processes and have worked in a large process mapping project.
~ Proven ability to train users on software applications.
Technical Skills:
Experience working with Reporting & Business Intelligence Platforms
Basic understanding of relational databases and SQL in particular
Proven interpersonal skills, the ability to build and strengthen relationships, and the ability to foster cooperation with numerous stakeholders including senior management, clients and business partners.
Comprehensive understanding of implementation methodologies of complex software implementations.Understanding of organizational change management and the challenges associated within enterprise level software implementations.
Ability to develop a deep understanding of utility industries - electric, water, wastewater, gas, telecommunications, sanitation, and others.
Remote-first and autonomous working environment with flexible working hours
Macbook + $500 towards your home office setup
Health, dental, vision, and life insurance
Generous PTO, 1⁄2 day Summer Fridays, and unlimited sick days
We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.
-
Implementation Specialist
1 week ago
Canada Apply Digital Full timeABOUT APPLY DIGITAL We're a global digital transformation partner for change agents, working to modernize their organizations. Who we help: Our 650+ digital specialists have helped global companies like Kraft Heinz, Moderna, Lululemon, Games Workshop, Atlassian, and The Very Group create business impact.How we help: If you'd like to learn more about Apply...
-
Implementation Specialist
1 week ago
Canada SpryPoint Services Inc. Full timeImplementation Specialist - Customer Care & Premises Professional Services – Service Delivery / Simply put, SpryPoint provides Smart Solutions for Smart Utilities. Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we...
-
Implementation Specialist
1 week ago
Canada SpryPoint Services Inc. Full timeJOB DUTIES & RESPONSIBILITIES We are looking for an experienced Implementation Specialist to exceed our customers' expectations. The successful candidate will spend the majority of their time working directly with our utility customers to implement cutting-edge enterprise applications. The Implementation Specialist will be responsible for the following: ...
-
CRM and Marketing Automation Specialist
2 months ago
Canada Creaform Deutschland GmbH Full timeMarketing Automation Specialist - Pardot (m/f/d) Do you know what an ever-growing company needs at any given time to support the expansion of its global technology sales and automate our processes? Someone like you, to act as a consultant for the automated marketing platform (Pardot), providing the necessary training and support for the various...
-
CRM Developer
1 week ago
Canada Suyati Technologies Full timeAs a CRM Developer, you will be a key member of our development team, specializing in designing, customizing, and implementing CRM solutions using Microsoft Dynamics CRM and related .NET technologies. Responsibilities: Design, develop, and customize Microsoft Dynamics CRM solutions to meet clients' business requirements, including entity customization,...
-
Implementation & Support Specialist
1 week ago
Canada Brizo FoodMetrics Full timeWho We AreBrizo FoodMetrics, a market intelligence platform for foodservice suppliers and vendors, aims to be the source of truth on the foodservice industry. Brizo empowers businesses with comprehensive, fresh, and accurate data on over 1.9+ million foodservice establishments across the U.S., Canada, and the UK. Our platform equips sales and marketing teams...
-
Implementation & Support Specialist
1 week ago
Canada Brizo FoodMetrics Full timeWho We Are Brizo FoodMetrics, a market intelligence platform for foodservice suppliers and vendors, aims to be the source of truth on the foodservice industry. Brizo empowers businesses with comprehensive, fresh, and accurate data on over 1.9+ million foodservice establishments across the U.S., Canada, and the UK. Our platform equips sales and marketing...
-
Implementation & Support Specialist
1 week ago
Canada Brizo FoodMetrics Full timeWho We AreBrizo FoodMetrics, a market intelligence platform for foodservice suppliers and vendors, aims to be the source of truth on the foodservice industry. Brizo empowers businesses with comprehensive, fresh, and accurate data on over 1.9+ million foodservice establishments across the U.S., Canada, and the UK. Our platform equips sales and marketing teams...
-
CRM Technical Consultant
1 week ago
Canada Talentuch Full timeAbout the company : It's a successful Canadian company that provides businesses with the best CRM decisions for different kinds of businesses. The company has completed more than 300 successful customer relationship management (CRM) implementations for recognized systems. As a Technical CRM Consultant, you will own the integrity and strength of the...
-
Microsoft CRM Developers
1 week ago
Canada Suyati Technologies Full timeAs a CRM Developer, you will be a key member of our development team, specializing in designing, customizing, and implementing CRM solutions using Microsoft Dynamics CRM and related .NET technologies. Design, develop, and customize Microsoft Dynamics CRM solutions to meet clients' business requirements, including entity customization, workflows, plugins, and...
-
Bilingual Customer Implementation Specialist
1 week ago
Canada Mttalentgroup Full time2 days ago Be among the first 25 applicants Position : Bilingual Customer Service and Training Advisor Location : Remote (Must be based in Canada) Languages : Bilingual in French and English (oral and written) Experience : Minimum 5 years in customer service or training Education : College diploma in teaching, administration, or equivalent...
-
Technical Implementation Specialist
1 week ago
Canada Autocorp Technologies Inc. Full timeCompany Name, a B2B Fin-tech SaaS company, is transforming auto finance with innovative tools that revolutionize how online car buyers engage with credit & finance. They have empowered numerous dealers in Canada with a smoother customer journey. The company is partnered with Equifax, Canada Black Book, and other industry leaders to expand its reach. They...
-
D365 CE/CRM Consultant
1 month ago
Canada R2 Global Full timeWe are seeking a highly motivated and skilled D365 CE/CRM Consultant to join our dynamic team at a boutique Microsoft Dynamics 365 partner. As a key player in our organization, you will work closely with clients to design, implement, and optimize their Dynamics 365 Customer Engagement (CE) and Customer Relationship Management (CRM) solutions. This role...
-
D365 CE/CRM Consultant
1 month ago
Canada R2 Global Full timeWe are seeking a highly motivated and skilled D365 CE/CRM Consultant to join our dynamic team at a boutique Microsoft Dynamics 365 partner. As a key player in our organization, you will work closely with clients to design, implement, and optimize their Dynamics 365 Customer Engagement (CE) and Customer Relationship Management (CRM) solutions. This role...
-
D365 CE/CRM Consultant
1 month ago
Canada R2 Global Full timeWe are seeking a highly motivated and skilled D365 CE/CRM Consultant to join our dynamic team at a boutique Microsoft Dynamics 365 partner. As a key player in our organization, you will work closely with clients to design, implement, and optimize their Dynamics 365 Customer Engagement (CE) and Customer Relationship Management (CRM) solutions. This role...
-
D365 CE/CRM Consultant
3 weeks ago
Canada R2 Global Full timeWe are seeking a highly motivated and skilled D365 CE/CRM Consultant to join our dynamic team at a boutique Microsoft Dynamics 365 partner. As a key player in our organization, you will work closely with clients to design, implement, and optimize their Dynamics 365 Customer Engagement (CE) and Customer Relationship Management (CRM) solutions. This role...
-
D365 CE/CRM Consultant
3 weeks ago
Canada R2 Global Full timeWe are seeking a highly motivated and skilled D365 CE/CRM Consultant to join our dynamic team at a boutique Microsoft Dynamics 365 partner. As a key player in our organization, you will work closely with clients to design, implement, and optimize their Dynamics 365 Customer Engagement (CE) and Customer Relationship Management (CRM) solutions. This role...
-
D365 CE/CRM Consultant
4 weeks ago
Canada R2 Global Full timeWe are seeking a highly motivated and skilled D365 CE/CRM Consultant to join our dynamic team at a boutique Microsoft Dynamics 365 partner. As a key player in our organization, you will work closely with clients to design, implement, and optimize their Dynamics 365 Customer Engagement (CE) and Customer Relationship Management (CRM) solutions. This role...
-
D365 CE/CRM Consultant
1 week ago
Canada R2 Global Full timeWe are seeking a highly motivated and skilled D365 CE/CRM Consultant to join our dynamic team at a boutique Microsoft Dynamics 365 partner. As a key player in our organization, you will work closely with clients to design, implement, and optimize their Dynamics 365 Customer Engagement (CE) and Customer Relationship Management (CRM) solutions. This role...
-
CRM Technical Consultant
2 months ago
Canada Talentuch Full timeAbout the company : It's a successful Canadian company that provides businesses with the best CRM decisions for different kinds of businesses. The company has completed more than 300 successful customer relationship management (CRM) implementations for recognized systems. As a Technical CRM Consultant, you will own the integrity and strength of the...
