Production Support Administrator

7 days ago

Manitoba, Canada Winnipeg Regional Health Authority Full time
Already a Manitoba health-care employee?
If you are a current Manitoba health-care employee looking for new opportunities, please click on the button below.

This exciting opportunity is one of many created by the creation of a provincial health care system able to support integrated and patient-focused health services throughout Manitoba.

Manitoba's Health System Transformation is supporting the creation of roles that will support enhanced planning and integration, new areas of focus and improved consistency across health organizations.

For more information on Health System Transformation and the initiatives that will provide Manitobans with high quality, equitable and sustainable health care, please refer to .

The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services.

We have positions available for application administrators who may be assigned to provide second-level ("tier 2") administrative and technical application support for assigned applications within the defined enterprise architecture to support users throughout the province in any area of Digital Health.

Provide administrative and technical user support in response to escalations form the service desk
Plan, implement and document upgrades or new application installations to expand the scope of services as part of a project team

Our most urgent current needs are in our clinical digital solutions area to support acute and specialty care, and home and community applications including for pharmacy, electronic patient records and surgical information management systems, and electronic home care records.

5 years of experience providing information analysis, data management, and promoting data quality and integrity combined with demonstrated experience using and supporting assigned applications at the tier 1 and tier 2 levels
Prior experience with large ICT projects, hospital information systems architecture and design, use or maintenance of electronic health records or shared clinical information systems, and the Manitoba Personal Health Information Act (PHIA) are assets
A post-secondary diploma in an information technology, computer science, engineering or a related field from an accredited educational institution
Health informatics education and vendor applications specific to assigned application(s) are assets
Must be able to work safely in a typical computerized office environment with frequent meetings at multiple sites throughout the organization, and to lift and carry items of up to approximately 10 kg
dedicated and focused time for planning and concentration can be scheduled
Travel throughout the province requiring a valid Manitoba driver's license and use of a personal motor vehicle
Must be able to work flexible hours to accommodate the service requirements of source system and client organizations and support our 24/7/365, province-wide client needs through scheduled overtime and on call work as required
Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply.

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