Data Technician, Customer Accounts

3 weeks ago


Montreal, Quebec, Canada Belron Canada Full time

Automotive glass technology is revolutionizing the way we experience the open road. At Belron Canada, the headquarters of Speedy Glass, Lebeau vitres d'auto, and Vanfax, we take this seriously by continuously investing in the growth and development of our team members.

We encourage applications from all individuals and are dedicated to fostering a diverse, equitable, and inclusive workplace where every team member feels empowered.

Duration: Temporary mandate of 1 year

Reporting to the Accounts Receivable-Commercial team leader, the position entails accurately recording and managing customer data, as well as handling various accounts receivable requests.

Responsibilities:

  • Contribute to the PCI compliance and payment centralization project.
  • Process credit card payment requests via Moneris online vault.
  • Oversee the general email inbox of the accounts receivable department.
  • Input and update customer account data (create new accounts, modify existing ones).
  • Provide support to the accounts receivable and credit department (send invoice copies, respond to customer inquiries).
  • Collaborate with collection technicians and team leaders for specific requests and other department-related tasks.

Professional Requirements:

Education: College or vocational diploma in administration or accounting.

Experience: Minimum of two (2) years in a similar role.

Knowledge and Skills:

  • Strong customer service focus.
  • Effective organizational skills and ability to work well in teams.
  • Aptitude for managing high workloads, prioritizing tasks, and following up effectively.
  • Adaptability to dynamic environments.
  • Attention to detail, precision, and autonomy.
  • Advanced proficiency in Microsoft Office suite (Excel, Outlook).
  • Experience with AS400 is an advantage.

Language Criteria: Bilingual proficiency in French and English.

We believe that genuine care can significantly impact the customer experience, starting with fostering fulfilling careers for our team members.

Belron Canada plays a crucial role within the global leader, Belron International, specializing in auto glass repair, replacement, and cutting-edge digital camera calibration. With 325+ service centers, 2 distribution centers, and 26 warehouses nationwide, Belron Canada employs over 1,200 dedicated individuals.

Our commitment to excellence drives us to deliver sustainable, top-notch care for our communities and the environment.



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