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Account Manager, Health

3 months ago

Toronto, Ontario, Canada Edelman Full time

We are Edelman Canada, a leading communications firm in Canada, known for crafting strategic communication strategies that empower our clients to lead with confidence, act decisively, and earn the enduring trust of their stakeholders.

Our approach involves creating compelling and impactful creative content, telling magnetic stories that move at the speed of news, shape cultural transformations, and ignite movements.


  • At Edelman Canada, we foster a culture that encourages our team to embrace discomfort, recognizing it as a catalyst for innovation. Grounded in our enduring core values the pursuit of excellence, the freedom to be curious, the courage to do what's right, and a commitment to societal improvement we strive to make magic happen every day.
  • Diversity is at the heart of our celebration, acknowledging its role as a dynamic force behind exceptional work. We believe in reaching our peak potential when our teams collaborate not only across geographies, practices, and expertise but also diverse personal perspectives.
  • Within our awardwinning Health Practice, we navigate the everevolving landscape of scientific advancements and new product launches. Working closely with pharmaceutical clients, patient and health associations, and other stakeholders, we bridge the gap between groundbreaking scientific discoveries and those who stand to benefit the most. Our work, whether informed by regulatory insights, healthcare professional consultancy, or influencer engagement, is always grounded in profound insights.
  • If you're a creative risktaker, a strategic thinker, and aspire to inspire with bold and brave ideas, we would love to have you join our Health team as an Account Manager.

Responsibilities:

  • Collaborate in the development and effective project management of integrated communications and marketing campaigns, ensuring both strategic and tactical implementation.
  • Take ownership of daytoday client relationships, managing program execution, offering strategic counsel, and ensuring efficient project management.
  • Proactively contribute to the growth of client accounts by collaborating with and mobilizing specialties and resources across multiple offices.
  • Develop, write, and edit strategic communications plans with a comprehensive understanding of client business, marketing, and communication objectives.
  • Craft and refine communications materials, presentations, and announcements to align with strategic goals.
  • Provide oversight and contribute to media relations campaigns, demonstrating a strong working knowledge of the Canadian media market.
  • Oversee program tracking and monitoring, delivering ongoing strategic analysis of program results.
  • Embrace and embody the company values, including the relentless pursuit of excellence, freedom to be constantly curious, courage to do the right thing, and a commitment to positively impact society.

Qualifications:

  • A Bachelor's degree (or higher) in Communications, Marketing or related discipline from an accredited college or university
  • 34 years of relevant experience in communications marketing in the health sector; PR agency experience considered an advantage
  • Excellent communication skills and experience providing counsel and recommendations on how the business is operated and managed
  • A selfstarter with a solid understanding of client business, objectives and what success looks like
  • Proven earned experience must know the Canadian media landscapes, have proven relationships with reporters and can think strategically about how to position a story to media
  • Digital experience, including mapping and engaging influencers
  • Strong account management skills and experience working on integrated programs
  • Understanding of the nuances of pharmaceutical PR as well
  • Knowledge of the Canadian regulatory environment; experience with PAAB and ASC considered an advantage
  • Proficiency with Excel, PowerPoint, and a variety of social media analytics tools
  • Proficiency with MS Office, MS Excel and MS PowerPoint is required.

Accommodations

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Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations.

Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders.

Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work.

Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).