Motive Power Specialist

2 weeks ago

Mississauga, Ontario, Canada Crown Lift Trucks ULC Full time
Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs.

Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.


PERKS AND BENEFITS

  • Car allowance
  • Competitive compensation
  • Tuition reimbursement
  • Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
  • Pension plan
  • Boot allowance
  • Opportunities for advancement and ongoing professional development

POSITION DESCRIPTON


This position is responsible for training and assisting the Canadian retail network in sales and aftermarket support activities, including growth in motive power revenues and end-user satisfaction with V-Force products.

This position provides direct management support for the Motive Power Specialist in other regions within Canada. This position reports to the Managing Director - Canada Commercial Operations.

  • Direct Branch in the marketing/selling of company V-Force motive power programs. Monitor branch charger bookings report and charger sales to determine focus of training and sales support.
  • Provide initial product training, product updates and what's new/next in the field.
  • Assist retailer efforts with the development of the sales force in motive power knowledge and confidence.
  • Select, train, develop, and counsel direct reports, including Talent Development discussion sessions, rating performance, and establishing/tracking goals.
  • Coach, motivate, and develop direct reports to successfully take on additional responsibilities.
  • Participate in personnel issues as required.
  • Complete surveys, customer visits, product focus meeting, demo's, product comparisons, power studies, and structuring Return on Investment's (ROI's) for active deals.
  • Direct Branch in the service/support of company V-Force motive power programs.
  • Deliver training programs that educate the retailer technicians and personnel to provide superior customer satisfaction for the V-Force product line.
  • Provide service training for Branch on all product enhancements, updates and what's new/next. (Accomplished by hosting service clinics and making field visits to end users.)
  • Ensure all customers enjoy a superior ownership experience with the V-Force products. (Accomplished by making proactive visits to existing users and offering suggestions to improve battery life and associated products performance.)
  • Targeted account development identified by other teams. Help collect specific site information and comparison information to support sales initiatives.
  • Perform other duties as assigned.

KNOW HOW & EXPERIENCE

  • High school diploma. A fouryear degree in business, sales, or engineering is preferred.
  • Valid driver's license. 24 years' experience in sales, marketing, or customer service
-new equipment sales experience is preferred.

  • Technical experience preferred.
  • Extensive travel (over 20%).
  • Strong sense of urgency.
  • Highly selfmotivated.
  • Comfortable speaking in front of groups.
  • Able to work independently and as part of a team.
  • Computer skills and working knowledge of Excel and Word programs.
  • Excellent communication, relationship building, time management and problemsolving skills.


Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.

We are an equal opportunity employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks Canada will provide accommodations throughout the recruitment and selection process to applicants with disabilities.

If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.

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