Jr. Client Specialist

2 weeks ago


Long Sault, Ontario, Canada Igloo Building Supplies Group Ltd. Full time
Igloo Building Supplies Group Ltd. is the Northern Industry Leader, serving the Canadian Arctic market for over 60 years.


We provide turnkey supply-chain service for construction material as well as crating/packaging/marshalling and shipping via Sealift, Ground Transport & Air.

We manage the logistics and provide excellent customer service support along the way, by planning and paying attention to every detail.


Position:
Jr. Client Specialist


Duties & Responsibilities

  • Responsible for providing quotes to new and existing customers, and Government Tenders
  • Detail oriented and efficient at data entry.
  • Provide quick and efficient customer service through order processing, product discrepancies and any other required communication.
  • Actively pursue new business opportunities by prospecting into existing accounts, including cold calling and follow up of leads.
  • Collaborate with Igloo's internal teams including Operations, Purchasing, Accounting to drive necessary goals for key accounts,
  • Operations team to ensure shipments are accurate and on time.
  • Purchasing to support driving successful sales
  • Accounting to assist with credit memos and payments.

Qualifications and Skills:

  • Strong prioritization and organization skills
  • Excellent customer service skills
  • Outgoing and willing to work extra hours.
  • Must be able to work in a fastpaced environment with strict timelines.
  • Ability to work autonomously.
  • Clear and concise communicator
  • Proficient at using Microsoft 36
  • Understanding construction blueprints would be an asset.
  • Team player

Perks

Salary:
$20.00-$27.40 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Life insurance
  • Onsite parking
  • RRSP match
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Ability to Commute:

  • Long Sault, ON K0C 1P0 (required)

Ability to Relocate:

  • Long Sault, ON K0C 1P0: Relocate before starting work (required)

Work Location:
In person

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