Jr. Client Specialist
5 months ago
Igloo Building Supplies Group Ltd. is the Northern Industry Leader, serving the Canadian Arctic market for over 60 years.
We provide turnkey supply-chain service for construction material as well as crating/packaging/marshalling and shipping via Sealift, Ground Transport & Air. We manage the logistics and provide excellent customer service support along the way, by planning and paying attention to every detail.
**Position: Jr. Client Specialist**
**Duties & Responsibilities**
- Responsible for providing quotes to new and existing customers, and Government Tenders
- Detail oriented and efficient at data entry.
- Provide quick and efficient customer service through order processing, product discrepancies and any other required communication.
- Actively pursue new business opportunities by prospecting into existing accounts, including cold calling and follow up of leads.
- Collaborate with Igloo’s internal teams including Operations, Purchasing, Accounting to drive necessary goals for key accounts,
- Operations team to ensure shipments are accurate and on time.
- Purchasing to support driving successful sales
- Accounting to assist with credit memos and payments.
**Qualifications and Skills**:
- Strong prioritization and organization skills
- Excellent customer service skills
- Outgoing and willing to work extra hours.
- Must be able to work in a fast-paced environment with strict timelines.
- Ability to work autonomously.
- Clear and concise communicator
- Proficient at using Microsoft 365
- Understanding construction blueprints would be an asset.
- Team player
**Perks**
**Salary**: $20.00-$27.40 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Long Sault, ON K0C 1P0 (required)
Ability to Relocate:
- Long Sault, ON K0C 1P0: Relocate before starting work (required)
Work Location: In person
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