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Kitchener, Ontario, Canada D2L Full timeJob SummaryWe are seeking a highly skilled Senior Client Sales Executive to join our team at D2L. As a key member of our sales team, you will be responsible for managing client relationships across multiple North American Higher Education accounts. Your primary goal will be to gain a deep understanding of your clients' needs and maintain exceptional client...
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Kitchener, Ontario, Canada D2L Full timeJob SummaryWe are seeking a highly skilled Senior Client Sales Executive to join our team at D2L. As a key member of our sales team, you will be responsible for managing client relationships across multiple North American Higher Education accounts. Your primary goal will be to gain a deep understanding of your clients' needs and maintain exceptional client...
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Senior Client Sales Executive, Higher Education
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Kitchener, Ontario, Canada D2L Full timeAbout the RoleA Senior Client Sales Executive is required to manage client relationships across multiple North American Higher Education accounts at D2L.The ideal candidate will excel in understanding customer needs, identifying suitable products and services, and ensuring client satisfaction remains high.The role involves:Exceeding revenue...
Client Sales Executive
3 months ago
The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention, engagement, satisfaction, and results for learners of all ages - in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners.
D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns - and by doing so, we will help improve human potential globally.
JOB SUMMARY:
As a Client Sales Executive you will manage client relationships across multiple accounts, gain a deep understanding of your client's needs and keep client satisfaction at an all-time high.
In this role, you will keep your customers informed of the latest D2L products, services and events and effectively analyze their impacts on your customer.
A strong desire to develop deep product knowledge, processes and learn about our organization is required to effectively support others.
Ongoing training and development of self and team on effective sales process will be critical to the success of the role including a high degree of self-motivation and commitment to excellence.
You will work as part of the North American Client Sales team to achieve revenue and renewal targets while ensuring the highest level of customer satisfaction.
You excel at managing the entire sales & renewal cycle and are experienced in the corporate learning market.You're an expert in understanding customers strategic visions and are able to identify product and services to ensure their success.
You are a go-getter, have a constant drive to succeed, love learning about others and take a proactive approach to identifying issues.
HOW WILL I MAKE AN IMPACT?
- Exceed revenue objectives within your assigned territory
- Forecast and manage the end to end contract renewal process for your assigned territory while meeting book of business targets
- Clearly articulate D2L's competitive differentiators/advantages and handle objections
- Establish relationships with decision makers at all levels, while gaining executive level sponsorship
- Be perceived as highly credible and knowledgeable in the L&D industry and D2L solutions to engage customers about their current and future organizational learning needs Identify growth opportunities within each client account and forecast them accurately in the CRM
- Managing a complex, solution sale; moving the sale through the entire sales process
- Conduct regular meetings with clients (virtually and in person) to foster the relationship and uncover or advance sales opportunities
- Effectively and efficiently deploy D2L resources at appropriate stages in the sales cycle to advance the sales process
- Productively work alongside other D2L stakeholders on the client's account team
- Be well informed about current industry trends and be able to speak intelligently about the learning and development industry while constantly striving to improve knowledge
- Attend and participate in sales meetings, product seminars, trade shows and conferences, variable by the seasonality of the business and need of individual sales cycles
- Ability to travel up to 30%
WHAT YOU'LL BRING TO THE ROLE:
- 1+ years in a sales-oriented account management role
- Ability to reach and develop relationships with Clevel executives in key verticals
- Track record of success in carrying a quota and exceeding quota targets
- Experience managing and closing complex salescycles
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L;
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness R
