Mobile Building Support Officer

1 week ago

Toronto, Ontario, Canada Royal Bank of Canada Full time

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.


Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.


Job Title
Mobile Building Support Officer

What is the opportunity?


The Mobile Building Support Officer role provides guidance, support and assistance to our partners and colleagues in our National Centers and Office teams.

This role is a focal point within our centers that allows for partnerships between the different lines of business, national partners and vendors, and the many employees that we interact with on a daily bases.
This role assists National Centres with technology, retrieval of assets and peripheral requirements for onsite, as well as remote office.

For National Office locations the Officer manages premises requests and challenges ensuring quick resolution where possible, having mínimal impact on client experience and related strategies.

The role completes assigned operational support/technical projects and initiatives as required.


The Mobile Building Support Officer provides support and assistance to the National Centres and National Office in the day to day premise operation and or equipment requirements.

This role assists National Centres with technology, including retrieval and peripheral requirements for onsite, as well as remote office.

For National Office locations the Officer manages premises requests and challenges ensuring quick resolution where possible, having mínimal impact on client experience and related strategies.

The role completes assigned operational support/technical projects and initiatives as required.

What will you do?

  • First point of contact for day to day for the premises operations and Technology troubleshooting as required for the National Centres and National Office Liaises with other appropriate functional departments (ie. ROE, Telephony, DSS, RBC IT, RBC Telecom, C.I.M.) to minimize client fulfilment disruption and client service commitments standards.
  • Coordinates premises related requires and inquires for National Office, and technology, including retrieval and peripheral requirements for onsite, as well as remote office for National Centres
  • Utilizes strong communication skills to onboard employees to the evolved workplace environment (Flexible Environment) ensuring clear, concise and value add directions/protocol provided each time
  • Accurate and timely documentation/tracking related to assets, peripherals, and other daily activities for all lines of business for National Centres
  • Shares in the distribution of work Nationally with the team to support all Centre locations by responding to requests received via the Intake Form/ESCF
  • Ensures continuity in completing requests and associated SLAs during vacations/leaves.
  • Creates work orders immediately for maintenance identified, track and followup to ensure completed in timely manner.
  • Manages and maintains office equipment inventory for the applicable Centres and identifies opportunities for cost savings, cost avoidance and operational efficiencies.
  • Coordinates set up for employees, internal moves, projects / renovations that are completed within the centre as applicable
  • Support centre zone seating and implement necessary changes for upcoming cohort as applicable
  • Ensures positive experience for onboarding of Persons with Disabilities and existing employees by fulfilling all workspace ergo requirements as provided by Recruitment and/or People Managers.
  • Fosters overall efficiency and effectiveness of workplace accommodations, through collaboration with counterparts and HR contacts. Escalates unresolved concerns to Mgr Centre of Expertise, BSO, as applicable
  • Responsible for the control/maintenance of the centre electronics and equipment ie Printers, PC's, PC Peripherals, Monitors, Laptops, etc as applicable.
  • Responsible for the issuance, retrieval and verification of all keys for building access, peds, offices, & fobs for the centre, as applicable.
  • Consistently reacts and adapts to changing environment. Provides recommendations on issues and /or process change (ie. BCP/operational risk/equipment/technology)
  • Proactively seeks out and recommends internal (OEG) and external (business partners) process efficiencies, removing nonvalue add steps and streamlining processes.
  • Travel up to approx. 50% as required between National Centre, York Mills Centre (North York) and National Office, WaterPark Place (88 Queens Quay, Toronto)

What do you need to succeed?

Must have:

  • 2 years work experience within the Operations support environment
  • Working knowledge of Excel, SharePoint, Word
  • Abi

  • Mobile Specialist

    1 week ago

    Toronto, Ontario, Canada Maverick Mobile Full time

    As a Mobile Specialist, your role is to act as our "secret shopper," evaluating customer service at our clients' store locations. You'll blend in as a regular customer seeking to upgrade their phoUnablne, equipped with pre-approved service identification cards.After your visit, we'll rely on your detailed feedback forms to pinpoint areas for improvement and...

  • Mobile Specialist

    1 month ago

    Toronto, Ontario, Canada Maverick Mobile Full time

    As a Mobile Specialist, your role is to act as our "secret shopper," evaluating customer service at our clients' store locations. You'll blend in as a regular customer seeking to upgrade their phoUnablne, equipped with pre-approved service identification cards.After your visit, we'll rely on your detailed feedback forms to pinpoint areas for improvement and...

  • Mobile Building Operator

    1 week ago

    Toronto, Ontario, Canada HighView Partners Full time

    Our client, who owns, manages, and develops grocery-anchored open-air centres in neighbourhoods with the strongest demographics in Canada, is seeking a Mobile Building Operator for commercial and retail properties in the GTA East. Your New Employer More than just a collection of addresses, our cli

  • Mobile Building Operator

    3 weeks ago

    Toronto, Ontario, Ontario, Canada HighView Partners Full time

    Our client, who owns, manages, and develops grocery-anchored open-air centres in neighbourhoods with the strongest demographics in Canada, is seeking a Mobile Building Operator for commercial and retail properties in the GTA East.Your New EmployerMore than just a collection of addresses, our client is dedicated to nurturing the communities it serves by...

  • Mobile Building Operator

    2 months ago

    Toronto, ON, C6A, Ontario, Canada HighView Partners Full time

    Our client, who owns, manages, and develops grocery-anchored open-air centres in neighbourhoods with the strongest demographics in Canada, is seeking a Mobile Building Operator for commercial and retail properties in the GTA East.Your New EmployerMore than just a collection of addresses, our client is dedicated to nurturing the communities it serves by...

  • Mobile Building Operator

    1 week ago

    Toronto, Ontario, Canada Menkes Full time

    Posted In: Commercial Property Management About The JobThis is an excellent opportunity for those with experience in Building Operations/Maintenance, with superior attention to detail and service quality.Responsibilities:On a day-to-day basis, the key responsibilities of the Mobile Building Operator include but are not limited to:Perform property inspections...

  • Mobile and Mac Support Specialist

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Business Development Specialist, Green Buildings

    1 week ago

    Toronto, Ontario, Canada Canada Green Building Council Full time

    Position Title: Business Development Specialist - Quebec (BILINGUAL)Location: Toronto (3 day in office hybrid)Date: April 2024Position Type: Full time role.ABOUT CAGBCThe Canada Green Building Council (CAGBC) is a not-for profit organization supporting the building sector with practical solutions to accelerate climate action. Through market engagement,...

  • Mobile Developer

    1 week ago

    Toronto, Ontario, Canada Collage HR Full time

    FlipGive turns everyday shopping into reliable fundraising with team cashback rewards. We are looking for a mobile developer, React Native to help build and maintain the FlipGive mobile app and services which are built in React Native and read from a GraphQL API. The backend is a Rails app organized as a "modular monolith" with things such as authentication...

  • Mobile Developer

    1 week ago

    Toronto, Ontario, Canada Moneris Solutions Corporation Full time

    Senior Mobile Developer (Java/React Native) on Android page is loaded Senior Mobile Developer (Java/React Native) on Android Apply locations Toronto time type Full time posted on Posted 3 Days Ago job requisition id JR103752 Your Moneris Career - The Opportunity We are seeking a senior software developer that has hands-on experience in mobile application...

  • Knowledge and Communications Mobilization Internship

    1 week ago

    Toronto, Ontario, Canada ONCAT Full time

    About the PositionONCAT is looking for a recent graduate or graduate student who is passionate about moving research into practice and building a culture of transfer best practices in the postsecondary education system. This opportunity is an entry-level, short-term position that will support the Knowledge Mobilization Specialist and Communications Manager...

  • Software Engineer(Python)

    1 week ago

    Toronto, Ontario, Canada U.S. Mobile Full time

    Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more.That's the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features...

  • Mobile Developer

    1 week ago

    Toronto, Ontario, Canada Tulip CA Full time

    We are driven to disrupt an entire industry and enable one of the world's largest job markets. Tulip has built a retail mobile software platform that empowers leading retailers such as Mulberry, Chanel, Saks Fifth Avenue, Kate Spade, Coach, and Michael Kors to give mobile devices to their store associates so they can elevate service, sell more and provide a...

  • Office Coordinator

    1 week ago

    Toronto, Ontario, Canada Freedom mobile Full time

    Company DescriptionAt Freedom, we're proud to be leaders in a movement that brings affordable wireless services to Canadians – we're always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We'd love to meet you.Job DescriptionWe are currently seeking an organized and proactive Office Coordinator to join...

  • Office Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Freedom mobile Full time

    Company DescriptionAt Freedom, we're proud to be leaders in a movement that brings affordable wireless services to Canadians – we're always on the lookout for go-getters that are committed to disrupt the status quo.Does that sound like you? We'd love to meet you.Job DescriptionWe are currently seeking an organized and proactive Office Coordinator to join...

  • Smart Mobility

    1 week ago

    Toronto, Ontario, Canada WSP Full time

    WSP is currently seeking a Smart Mobility - Consultant for our Toronto office with vision and passion for enhancing communities where we live, work and play.Reporting to National Smart Mobility Manager, the Consultant will be responsible for supporting the pursuit and delivery of Smart Mobility and ITS projects in Canada. The main focus will be on planning...

  • Mobility Technology and Electrification Specialist

    1 week ago

    Toronto, Ontario, Canada IBI Group Full time

    Company DescriptionWe are a global team of dedicated and experienced architects, engineers, planners, designers and technology professionals who share a common desire - to help our clients create livable, sustainable, and advanced urban environments.IBI Group is now proudly a part of Arcadis. Together, we are committed to improving the quality of life for...

  • Mobile QA Engineer

    1 week ago

    Toronto, Ontario, Canada Sage Recruiting Full time

    Sage Recruiting is looking for an Intermediate Software QA Engineer specializing in Mobile Test Automation to join a medium-sized B2C/B2B software company partnered with some of the world's leading brands. Our client helps consumers to save money on items they purchase every day and their product has the advantage to create an impact on purchasing...

  • Senior Mobile Engineer, Android

    1 week ago

    Toronto, Ontario, Canada EQ Bank | Equitable Bank Full time

    Join a Challenger Being a traditional bank just isn't our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...

  • Support Officers

    1 week ago

    Toronto, Ontario, Canada AFFILIATED ENGINEERS INC. Full time

    PC Support Specialist MADISON , Wisconsin Apply Now PC Support Specialist Job ID Job LocationUS-WIMadison Overview Affiliated Engineers, Inc. (AEI) is a leading,multidisciplinary consulting engineering firm and collaborativecommunity of over 800 employees who plan, design, and deliverhigh-performance, innovative, and holistic engineering solutions...