Settlement Employment Counsellor/digital

7 days ago

Etobicoke, Ontario, Canada YWCA Toronto Full time

Employment Type:
Full-Time, Contract

Work Hours:35 hours per week

Salary:
$26.84 (L5,1)

Location:222 Dixon Road, Etobicoke, ON M9P 3S5

Contract Start Date:
April 1, 2023

Contract End Date:
December 31, 2023

Application Deadline:
Monday, March 13, 2023

JOIN OUR TEAM


The Settlement Employment Counsellor/Digital Facilitator is accountable to the Manager for the provision of in-person and remote, individual and group, pre-employment, life skills, wellness, employment and settlement services to newcomer women.

The position ensures clients receive appropriate services, support and assistance to settle and adapt to Canadian society.

ABOUT YWCA TORONTO - YWCA JUMP ETOBICOKE


YWCA JUMP Etobicoke is a settlement program for newcomer women, female youth and gender diverse people in North and Central Etobicoke.

The program has a strong employment emphasis paired with services addressing the adaptation, settlement and integration needs of newcomer women, female youth and gender-diverse people.


A comprehensive portfolio of services include:

needs assessment, information and orientation, pre-employment, job search and skills training programs, wellness and mental health supports, community connections and professional networking opportunities; satellite workshops are offered in the North/West end of the GTA.


KEY RESPONSIBILITIES

  • Provides preemployment and employment services to newcomer girls and women through oneonone support in job search areas such as resume writing, cover letters, digital job search, professional branding, employee rights, interview preparation etc.
  • Delivers preemployment, employment and settlementrelated workshops inperson at the Etobicoke location or online, using Zoom or similar training software.
  • Delivers itinerant training services to a network of community partners covering areas that include West Toronto and the North-West part of the GTA including Peel and Halton regions.
  • Develops new program activities and training sessions to meet clients' needs and to respond to current trends in the settlement sector e.g. online program delivery.
  • Provides settlement assistance to newcomer girls and women in Etobicoke through individual counselling, group programs, social and recreational activities, and community development initiatives.
  • Provides supportive counseling in person, by phone, or via video conferencing, via Zoom or WhatsApp where necessary, using a case management approach.
  • Educates and disseminates information regarding newcomer girls and women through workshops, seminars and conferences individually or in conjunction with other settlements.
  • Completes administrative duties to produce reports in iCARE, CTS, Survey Monkey and other required software used by the program.
  • Maintains case files and related information, producing monthly reports on measurable outcomes based on the funding agreement.
***
QUALIFICATIONS

  • 13 years directly related work experience.
  • Knowledge and experience directly related to preemployment, employment and settlement issues, of newcomer girls and women.
  • Excellent command of online learning platform and social media technologies to deliver webinars, educational and counselling services.
  • High command of inperson, group facilitation skills required.
  • Advanced competency in Microsoft Word, Microsoft Excel, Outlook and Social Media Apps.
  • Life Skills Training is considered an asset.
  • Counselling approach that is flexible, deescalates tension, teaches conflict resolution and is focused on success.
  • Operates in an environment that has mínimal supervision, requires flexibility, adaptability and problemsolving skills.
  • Knowledge of the needs and issues of newcomer girls, women and genderdiverse people.
  • Excellent customer service, verbal and written communication skills.
  • Very strong organizational skills and detailoriented to process documentation and complete data entry.
  • Strong English language skills both verbal and written with the ability to communicate effectively.
  • Knowledge of another language an asset (e.g. Somali, Tamil, Urdu, Hindi, Arabic, Mandarin, Bengali).
  • Cultural sensitivity and ability to communicate with clients from diverse cultures and backgrounds.
  • Demonstrated ability to work and cooperate in a team.
  • Knowledge and understanding of trauma, mental health issues, advocacy and /or substance abuse issues an asset.
  • Ability to maintain a positive approach and a professional manner at all times.
  • Ability to work within an antioppression and feminist framework.
  • Demonstrated ability to work under pressure.

Vaccination Policy:

In accordance with YWCA Toronto's COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.
HOW TO APPLY

Please submit your cover letter and résumé to Qaiser Khan, Inter

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