Front Desk Agent

7 days ago


Oshawa, Ontario, Canada Holiday Inn Express & Suites Oshawa Full time

Job brief


We are looking for a pleasant
Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

You will be the "face" of the company for all visitors and will be responsible for the first impression we make.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and skills

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Problemsolving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

Frequently asked questions

What does a Front Desk Representative do?

What are the duties and responsibilities of a Front Desk Representative?
A Front Desk Representative's responsibilities are varied depending on the company.

They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.


What makes a good Front Desk Representative?
A good Front Desk Representative has excellent communication skills due to interacting with customers, employees, and vendors daily. They also have expert interpersonal skills to collaborate and give and receive criticism well. Soft skills such as friendliness and likability will help them excel in the position.

Who does a Front Desk Representative work with?
A Front Desk Representative works with customers and visitors of the business on a daily basis. They also interact with various vendors and delivery services due to signing for packages and supply orders.

Job Type:
Part-time

Pay:
$16.55-$17.00 per hour

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • On call
  • Weekends as needed

Experience:

Front Desk: 1 year (required)

Work Location:
In person

  • Oshawa, Ontario, Canada Keller Williams Energy Real Estate, Brokerage Full time

    Keller Williams Energy is seeking an experienced individual who will positively represent the Company and serve as the first point of contact for Clients and Agents. The Front Desk Receptionist must understand that to run effectively and efficiently, a Brokerage must tend to its associates' needs in such a way that they (the associates) are receiving a white...


  • Oshawa, Ontario, Canada CareMax Wellness and Rehab] Full time

    Job Description:Job Description We are seeking a Front Desk Receptionist to join our team for full time/Part time position. The ideal candidate should have experience in Massage, Physio Rehab clinic office administration and excellent customer service skills.Responsibilities: Greet and welcome patients as soon as they arrive at the office Fill up necessary...

  • Guest Service Agent

    7 days ago


    Oshawa, Ontario, Canada Travelodge Oshawa Full time

    **Part Time Front Desk Guest Services Agent**Availability must be flexible. Shifts can be in the morning hours (7am3pm) and evening hours (3pm11pm) Must be available to work Weekday evenings, Weekends, and on Holidays. Shift timings can vary depending on business needs.Hotel/Concierge front desk experience is required.Able to work in fast-paced...


  • Oshawa, Ontario, Canada Our Neighbourhood Realty Inc. Brokerage Full time

    SummaryAt first glance, you will be back up to Reception and will meet and greet clients upon arrival to the office. Daily support in reception will be required and knowledge of Broker Bay would be an asset.You will have experience with BrokerWolf and Transaction Desk as you will be a key support for our deals department in processing and approving paperwork...


  • Oshawa, Ontario, Canada Oshawa Physiotherapy and Rehabilitation Centre Full time

    "OPARC" is a high-volume clinic with patients a day that offers several different medical services including Medical Assessments.Recommended Training and Experience: Diploma/certificate in Medical Office Administration / Receptionist or similar work experience in a medical and/or public service environment Ability to multitask in a fast paced environment...


  • Oshawa, Ontario, Canada Oshawa Physiotherapy and Rehabilitation Centre Full time

    "OPARC" is a high-volume clinic with patients a day that offers several different medical services including Medical Assessments. Recommended Training and Experience Diploma/certificate in Medical Office Administration / Receptionist or similar work experience in a medical and/or public service environment Ability to multitask in a fast paced environment...


  • Oshawa, Ontario, Canada Ashby grove - Oshawa town Center Full time

    Ashby grove barbershop/curioLocated in the Oshawa Center is now hiring for full time and part time reception.Looking for an individual who is customer service oriented and has a minimum of three years experience working in a customer service role. Must have cashier experience (working with debit/visa terminal), cash deposits, and a pos (point of sale)...

  • Guest Service Agent

    7 days ago


    Oshawa, Ontario, Canada Courtyard by Marriott - Sunray hotels Full time

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Clear departures in computer system. Coordinate...


  • Oshawa, Ontario, Canada Keller Williams Energy Real Estate, Brokerage Full time

    Your job title:_Call Coordinator_Where you will work:_Keller Williams Energy_Direct Supervisor:Dawn EnrightWho are we? Frequently recognized as the most innovative and agentfriendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Energy Market Centre features a friendly atmosphere...


  • Oshawa, Ontario, Canada Chhabra Family Practice Full time

    Answer phone calls and respond to inquiries promptly Schedule appointments efficiently Verify insurance coverage and process patient billings Maintain patient records accurately using Abeldent Assist with administrative tasks to ensure the smooth operation of the front deskJob Type: CasualPay: $18.26-$26.00 per hourBenefits: Onsite parkingExperience: Dental...

  • S Assistant

    7 days ago


    Oshawa, Ontario, Canada Salesforce Full time

    Responsibilities: Provide administrative support to the team, including scheduling meetings, managing calendars, and making travel arrangements Answer and direct phone calls in a professional and courteous manner Type and prepare documents, reports, and correspondence Perform data entry tasks with accuracy and attention to detail Utilize Google Suite to...


  • Oshawa, Ontario, Canada Hanks Appliance Service Full time

    Answering PhonesDispatching an assetKnowledge of Appliance parts an assetPrevious experience in the Appliance industryAnswering customer inquiries on the statues of their jobsBooking service appoinments.Updating Manufaturers with statues of service.Ordering parts.Salary: From $17.50 per hourFlexible Language Requirement: French not requiredSchedule: 8 hour...


  • Oshawa, Ontario, Canada Hanks Appliance Service Full time

    Answering Phones. From 1pm to 9pmFast pace environment.Must be able to meet deadlines.Dispatching an assetKnowledge of Appliance parts an assetPrevious experience in the Appliance industryAnswering customer inquiries on the statues of their jobsBooking service appointments.Updating Manufacturers with statues of service.Ordering parts.Salary: From $17.50 per...


  • Oshawa, Ontario, Canada Hanks Appliance Service Full time

    Scheduling appointments.Updating customers and manufacturers.Entering information in our Systems.Very Fast pace environment. Must be a fast learner.Salary: $16.00-$18.00 per hourFlexible Language Requirement: French not requiredSchedule: Monday to Friday Weekend availabilitySupplemental pay types: Overtime payAbility to commute/relocate: Oshawa, ON: reliably...


  • Oshawa, Ontario, Canada Hanks Appliance Service Full time

    Scheduling appointments.Updating customers and manufacturers.Entering information in our Systems.Very Fast pace environment. Must be a fast learner.Salary: $16.02-$18.00 per hourFlexible Language Requirement: French not requiredSchedule: Evening shift Monday to FridaySupplemental pay types: Overtime payAbility to commute/relocate: Oshawa, ON: reliably...


  • Oshawa, Ontario, Canada Colborne Family Dental Full time

    We are seeking a hard-working, outgoing individual and motivated individual to be a member of our growing team. Looking for a team player who can demonstrate our core values. We strive to provide a comforting patient experience and have a strong focus on work ethic, teamwork and creating a positive office culture.Responsibilities: Greet and assist patients...

  • Associate Dentist

    7 days ago


    Oshawa, Ontario, Canada North Oshawa Dental Full time

    About Us:North Oshawa Dental is a state-of-the-art dental office located in North Oshawa. Our goal is to offer the highest quality of care to ensure our patients have a positive, rewarding experience and leave with a smile.Full Job Description:Large, busy state-of-the-art dental office in North Oshawa is searching for an enthusiastic, motivated, and...


  • Oshawa, Ontario, Canada Durham Region Non Profit Housing Corporation Full time

    ABOUT DURHAM REGION NON-PROFIT HOUSING CORPORATION:Durham Region Non-Profit Housing Corporation (DRNPHC) is a social and affordable housing provider in the Region of Durham providing homes to tenants with low and moderate-incomes in approximately 1200 affordable rental units throughout 18 residential properties. Our portfolio includes multiple high-rise and...


  • Oshawa, Ontario, Canada Eagen Insurance Full time

    We are expanding and looking to add a Office Administrative Assistant to our team.Responsibilities: Provide excellent customer service to patients and visitors Schedule appointments and maintain the office calendar Greet patients and check them in upon arrival Assist with data entry and maintaining patient records Handle billing and insurance claims Perform...


  • Oshawa, Ontario, Canada Laura Canada Full time

    Company DescriptionLaura Canada is an iconic and innovative family-owned retailer housing two leading women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two online...