Venue General Manager

2 weeks ago

Toronto, Ontario, Canada Marriott International Full time

Job Number

Job Category Food and Beverage & Culinary

Location W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR

  • 2year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Food and Beverage Operations

  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee's concerns.
  • Uses coaching skills throughout the property.
  • Demonstrates self confidence, energy and enthusiasm.
  • Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

  • Provides excellent customer service.
  • Responds quickly and proactively to guest's concerns.
  • Understands the brand's service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Follows up to ensure complaints have been addressed to the guest's satisfaction.
  • Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned

  • Complies with all corporate accounting procedures.
  • Assists GM as needed with annual Quality audit.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

W guests soak it in and live each day with a mantra:
Detox.
Retox.
Repeat.

If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

  • Venue General Manager

    2 weeks ago

    Toronto, Ontario, Canada JRoss Hospitality Recruiters Full time

    Join one of Canada's premier nightlife destinations in Toronto, renowned for its vibrant atmosphere, cutting-edge music, state-of-the-art sound and lighting systems, and exceptional customer experiences. This impressive multi-level venue with a large main room, multiple bars, and VIP areas, has a capacity for thousands of patrons. They are currently seeking...

  • Venue General Manager

    2 weeks ago

    Toronto, Ontario, Canada JRoss Hospitality Recruiters Full time

    Join one of Canada's premier nightlife destinations in Toronto, renowned for its vibrant atmosphere, cutting-edge music, state-of-the-art sound and lighting systems, and exceptional customer experiences. This impressive multi-level venue with a large main room, multiple bars, and VIP areas, has a ca

  • Senior Manager Venue Security

    1 month ago

    Toronto, Ontario, Canada teamworkonline Full time

    At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26TM will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement...

  • Senior Manager Venue Security

    4 weeks ago

    Toronto, Ontario, Canada teamworkonline Full time

    At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26TM will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement...

  • Venue Supervisor

    2 weeks ago

    Toronto, Ontario, Canada The Globe and Mail Full time

    COMPANY OVERVIEW:The Globe and Mail is a national icon and Canada's most recognized media brand.We're also an international award winner for data visualization, design, and creative storytelling. A digital innovator with a global client list for our in-house AI-powered optimization, prediction and automation platform. And a place where Canadians come for the...

  • Assistant Manager, Venue Presentation

    2 weeks ago

    Toronto, Ontario, Canada MLSE Full time

    Company DescriptionAt Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada's preeminent leader in delivering top quality sport and entertainment experiences and one of North...

  • Coordinator, Screening Venue Logistics

    2 weeks ago

    Toronto, Ontario, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    COORDINATOR, SCREENING VENUE LOGISTICSContractFulltimeEvent ProductionTIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home TIFF Bell LightboxOur mission:To transform the way people see...

  • General Manager

    2 weeks ago

    Toronto, Ontario, Canada Cineplex Full time

    Proudly recognized as having one of the country's Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.Work location:Roundhouse The Rec RoomCity:TorontoWhat you will do:Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that's expanding from coast to coast...

  • Venue Director II

    4 weeks ago

    Toronto, Ontario, Canada Pinnacle Live Full time

    Venue Director IICompany Overview Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most...

  • Venue Director II

    2 months ago

    Toronto, Ontario, Canada Pinnacle Live Full time

    Venue Director IICompany Overview Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most...

  • Venue and Events Associate

    2 weeks ago

    Toronto, Ontario, Canada Toronto Botanical Garden Full time

    Venue and Events AssociateLocation: Toronto Botanical Garden (TBG), 777 Lawrence Avenue East, Toronto, ONJob Type: Part-timeReports to: Rental Services LeadPay Rate: $17-20/hr for entry-level, early career, and current studentsHow you will make an ImpactThe Botanical Garden is seeking a Venue and Events Associate to support the organization as a front-line...

  • Venue Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Eatertainment Catering & Events Full time

    DESIGN EXCHANGEVENUE SUPERVISOR- ____________________JOB DESCRIPTIONLooking to be a part of a passionate team of event and catering professionals?As Eatertainment continues to grow in this exciting and fast paced industry, our company provides an excellent opportunity to work side-by-side our team of seasoned event pros in the newly renovated Design Exchange...

  • Venue Support Staff

    2 weeks ago

    Toronto, Ontario, Canada Toronto Artscape Full time

    Position Type:Casual union role (IATSE)Hiring Rate:***$16.16 per hourDepartment:Artscape Performance and Event Venues (APEV)Reporting to:Assistant Manager, Events OperationLocation:Multiple locations within TorontoHow to Apply:Please visit the Artscape Career Page to apply.About Artscape:Responsibilities: With direction from the onsite Venue Supervisor...

  • Assistant General Manager

    2 weeks ago

    Toronto, Ontario, Canada The MRG Group Full time

    _Assistant General Manager - 6 month contract__ The Porch__ The MRG Group__ Toronto, Ontario_It's Better Up TopThe Porch is Toronto's go-to spot for summer drinks, food truck eats, and amazing patio parties. With unmatched views of the CN Tower and an extension of Toronto's summer lifestyle, The Porch attracts locals and tourists looking for a quintessential...

  • Production Coordinator, Industry Venues

    2 weeks ago

    Toronto, Ontario, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    PRODUCTION COORDINATOR, INDUSTRY VENUESContractFulltimeFestival LogisticsTIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home TIFF Bell LightboxOur mission:To transform the way people see...

  • General Manager

    2 weeks ago

    Toronto, Ontario, Canada Donnelly Group Full time

    Freehouse Collective is looking to fill General Manager roles in its Public Houses in Vancouver as the company continues to grow and expand into both new and existing markets. Ideal candidates are people who are passionate about working in fast-paced social atmospheres and embody authentic publican traits. Consideration also given to applicants with a strong...

  • Event / Venue Supervisor

    2 weeks ago

    Toronto, Ontario, Canada Eatertainment Events and Catering Full time

    EVENT / VENUE SUPERVISOREATERTAINMENT EVENTS & CATERINGABOUT EATERTAINMENTLooking to be a part of a young and passionate team? As we continue to grow in this exciting and fast paced environment Eatertainment provides an excellent opportunity for you to learn from the experts With our amazing loft office and test kitchen working side by side, the Event...

  • Venue General Manager

    2 weeks ago

    Toronto, Ontario, Canada Marriott International, Inc Full time

    Additional Information Banquets, IRD, W Living RoomJob Number Job Category Food and Beverage & CulinaryLocation W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition responsible for assigned food and beverage/culinary operations. Oversees guest and...

  • Logistics Production Supervisor, Fest Venues

    4 days ago

    Toronto, Ontario, Canada Toronto International Film Festival Full time

    TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF LightboxOur mission:To transform the way people see the world, through film.TIFF is committed to embracing diversity and...

  • Venue General Manager

    2 weeks ago

    Old Toronto, Ontario, Canada JRoss Recruiters Full time

    Develop and implement strategies to optimize revenue, including bar sales, ticket sales, and VIP experiences. Ensure compliance with all relevant laws, regulations, and licensing requirements. Manage inventory, ordering, and supplier relationships to ensure sufficient stock levels and cost-effective