Bilingual Senior Specialist, Business Process Optimization

1 week ago

Ottawa, Ontario, Canada Canada Mortgage and Housing Corporation Full time

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Bilingual Senior Specialist, Business Process Optimization

Job Requisition ID: 10209

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Travel not required

Language Skill Levels (Read/Write/Speak): CBC

Salary: Our salaries generally range from $ to $ and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What's in it for you

We've got the purpose, the people and the perks you need for a fulfilling career. Here's what you get when you're a permanent employee:

  • 5 weeks of vacation.
  • Annual individual performance bonus.
  • Comprehensive group insurance plan to support your well-being from day one.
  • Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
  • An inclusive workplace culture and environment with Employee Resource Groups and more.
  • A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region's office at a minimum of 4 times a month.

Join the Housing Programs team in the Bilingual Senior Specialist, Business Process Optimization position. In this role, you will lead the successful delivery of large, highly complex, enterprise-wide and/or high-risk planning projects aligned to corporate strategy and desired organizational outcomes. You will drive strategic excellence, enable the business to improve planning and ensure effective use of resources by solving complex problems.

What you'll do :

  • Provide professional guidance to leaders across CMHC in the integration and alignment of programs, plans, and priorities. Provide input and recommendations to strategic planning/work planning.
  • Provide advice and guidance to the senior leadership of the division regarding the alignment of strategic plans across the Housing Programs and Commercial Solutions sectors.Actively promote best practices and process improvement competencies and behaviours to CMHC and act as a change agent.
  • Lead the entire execution of projects using the process improvement methodology, including risk management.
  • Use various data collection plans and methods, measurement systems and tools, descriptive statistics, graphical representation, and statistical conclusions.
  • Convene and manage internal and external stakeholders to work together in the achievement of improved client experience, process excellence and organizational performance.
  • Conduct data analysis, hypothesis testing, risk analysis and management, gap analysis, and root cause analysis to ensure improvements align to the problem to be solved.
  • Identify and use various change management (e.g., ADKAR model) and conflict resolution techniques (e.g., coaching, mentoring, and intervention) to overcome resistance and group dynamics, including dominant and reluctant participants, group think, rushing to finish, and digressions.
  • Develop and execute plans for implementing proposed improvements, including conducting pilot tests or simulations, and evaluating results to select the optimum solution.

What you should have :

  • An undergraduate degree in a related field such as engineering, business administration, or commerce.
  • A minimum of seven (7) years of relevant work experience in managing complex, cross-functional and/or high-risk projects.
  • A proven capacity to synthesize information from diverse sources, understand nuances, and create connections among stakeholders with varying objectives and perspectives.
  • An advanced ability to build and sustain relationships at the senior leadership and the working levels.
  • Solid negotiation, influencing, and leadership skills to obtain buy-in, build support, act as a catalyst for change and lead outcomes at multiple levels of the organization.

It would be great if you also had :

  • An ADKAR certification, a Project Management Professional (PMP) certification, and/or PowerBi experience.

Posting closing date : Note, the competition may remain active until filled.

Our commitment to diversity, equity, and inclusion

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don't worry – we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around

#J-18808-Ljbffr

  • Bilingual Senior Specialist, Business Process Optimization

    1 week ago

    Ottawa, Ontario, Canada Canada Mortgage and Housing Corporation Full time

    Job Requisition ID: 10209Position Status: Permanent Full Time Position Type: Hybrid Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)Travel Requirement: Travel not required Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC Salary: Our salaries generally range from $ to $ and are...

  • Bilingual Senior Specialist, Business Process Optimization

    1 week ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    Job Requisition ID: 10209 Position Status: Permanent Full Time Position Type: Hybrid Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)Travel Requirement: Travel not required Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC Salary: Our salaries generally range from $ to $ and...

  • Bilingual Collections Specialist

    1 week ago

    Ottawa, Ontario, Canada Canada Mortgage and Housing Corporation Full time

    Permanent Full Time Office Location: Ottawa (ON); Halifax (NS); Montreal (QC); Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.Here's what you get when you're a permanent employee: ~Annual...

  • Bilingual Reimbursement Specialist

    1 week ago

    Ottawa, Ontario, Canada Alio Health Full time

    Job Title: Reimbursement SpecialistDate: May, 10, 2022Location:Ottawa, ON**Remote: YesBusiness Unit: HealthDepartment:Pharma Patient Solutions**The Reimbursement Support Specialist (RSS) works directly with patients to secure private or public insurance reimbursement for identified company brands. The RSS represents patients with private or public insurers...

  • Senior Service Management Process Specialist

    1 week ago

    Ottawa, Ontario, Canada Payments Canada Full time

    Senior Service Management Process Specialist (16 month term) Friday, May 3, 2024 Payments Canada's purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees' well-being and are committed to providing a flexible, hybrid work environmentthat supports in-person connection and remote work. | Get to Know Us ...

  • Bilingual Recruitment Specialist

    1 week ago

    Ottawa, Ontario, Canada Bank of Canada Full time

    Bilingual Recruitment SpecialistTake a central roleThe Bank of Canada has a vision to be "a leading central bank—dynamic, engaged and trusted—committed to a better Canada." No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in a diverse and inclusive organization with significant impact on...

  • Bilingual Web Campaign Specialist

    1 week ago

    Ottawa, Ontario, Canada Canadian Cancer Society Full time

    Job Title: Bilingual Web Campaign SpecialistWork Model: Hybrid Work ModelSalary Band: $ $ CAD)WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all...

  • Bilingual Specialist, Policy Analysis

    1 week ago

    Ottawa, Ontario, Canada Adecco Canada Full time

    Adecco is currently recruiting for anE-commerce Fulfillment Specialist ( bilingual) for a full-time permanent role with our client based out of Ottawa, Ontario. The E-commerce Fulfillment Specialist ( bilingual) will have the following responsibilities: Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing...

  • Senior Business Process Consultant

    1 week ago

    Ottawa, Ontario, Canada Lrostaffing Full time

    Senior Business Process Consultant Contract About The Opportunity Our Public sector client is looking for an experienced Senior Strategist with a minimum of 7 years working as a federal government Director General, ADM, or Deputy Minister. This position entails leading the way in developing innovative business processes and strategies to drive organizational...

  • Senior Business Process Consultant

    1 week ago

    Ottawa, Ontario, Canada MDOS Consulting Full time

    We are looking for Senior Business Process Consultant for Financial Consumer Agency of Canada (FCAC)with a Security Clearance Level of Reliability – Bilingual. Job Specifications: 1. Senior Level 2. University Degree 3. Relevant Professional Certification 4. Experience: 10 years / 120 + months 5. The Bidder must demonstrate that the proposed resource has...

  • Bilingual Specialist, Business Continuity

    1 week ago

    Ottawa, Ontario, Canada Canada Mortgage and Housing Corporation (CMHC) Full time

    Job Requisition ID: 10040Position Status: Temporary Full TimePosition Type: HybridOffice Location: Ottawa (ON)Travel Requirement: Travel not requiredLanguage Designation: BilingualLanguage Skill Levels (Read/Write/Speak): CBCSalary: Our salaries generally range from $ to $ and are based on qualifications and experience.About CMHCAt CMHC, the work you do and...

  • Business Development Specialist

    1 week ago

    Ottawa, Ontario, Canada Drake International Full time

    Are you passionate about making a difference in your community? Are you seeking a permanent opportunity that utilizes your bilingual skills in business development We are on the lookout for a Business Development Specialist (Bilingual) . In this pivotal role, you will engage with communities to sig

  • Bilingual Senior Specialist, IT Controls and Assurance

    1 week ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    Job Requisition ID: 9971 Position Status: Permanent Full Time Position Type: Hybrid Office Location: Ottawa (ON); Montreal (QC); Toronto (ON)Travel Requirement: Travel not required Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC Salary: Our salaries generally range from $ to $ and are based on qualifications and experience. ...

  • Senior Procurement Specialist

    1 week ago

    Ottawa, Ontario, Canada Altis Recruitment Full time

    Our federal government client is seeking a Senior Procurement Specialist to consult on business and technical analyses, equipment life cycle planning, procurement, and project management for the procurement of scientific, test, and evaluation equipment. This is a 3 year contract with 2 optional extensions.Scope of work:Apply project management practices to...

  • Senior Bilingual Facilitator Consultant to provide processes and tools to assist the Enterprise

    1 week ago

    Ottawa, Ontario, Canada S.i. Systems Full time

    Our Valued Public Sector Client is Seeking a Senior Bilingual Facilitator Consultant Our valued public sector client is seeking a Senior Bilingual Facilitator Consultant to provide processes and tools to assist the Enterprise Operations division. Enterprise Operations is undergoing transformations requiring that we take on more and more responsibilities and...

  • Bilingual Payroll Specialist

    1 week ago

    Ottawa, Ontario, Canada Giant Tiger Full time

    Compensation Grade:Grade 3Recognized as an Employer of Choice, Giant Tiger's retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and...

  • Bilingual Saas Customer Support Specialist

    1 week ago

    Ottawa, Ontario, Canada Acuity Insights Full time

    Picture a world where colleges and universities can see applicants' full potential, looking beyond just grades in the admission process. Then, imagine these schools having easy-to-use tools that help support students throughout their entire educational journey, leading to the successful graduation of well-trained professionals. Imagine doctors, nurses,...

  • Quality - Process Specialist

    1 week ago

    Ottawa, Ontario, Canada Astenjohnson Inc Full time

    Posted Wednesday, February 14, 2024 at 5:00 AM AstenJohnson is the leader in technical fabrics. Our drive to provide the best products and service in our industry is fueled by our associates and their drive to innovate. We want our associates to build careers here and become part of the fabric of our 230 year old company. We offer competitive pay,...

  • Senior Procurement Specialist

    1 week ago

    Ottawa, Ontario, Canada Altis Recruitment Full time

    Our federal government client is seeking a Senior Procurement Specialist to consult on business and technical analyses, equipment life cycle planning, procurement, and project management for the procurement of scientific, test, and evaluation equipment. This is a 3 year contract with 2 optional extensions. Scope of work: Apply project management practices...

  • Quality - Process Specialist

    1 week ago

    Ottawa, Ontario, Canada AstenJohnson Holdings Full time

    AstenJohnson is the leader in technical fabrics. Our drive to provide the best products and service in our industry is fueled by our associates and their drive to innovate. We want our associates to build careers here and become part of the fabric of our 230 year old company. We offer competitive pay, excellent benefits and a workplace built on respect and...