Field Service Technician

1 week ago


Montreal, Quebec, Canada KUKA Robotics Canada Full time

Field Service Technician

Essential Duties and Responsibilities:

  • Performs inhouse, onsite and/or telephone troubleshooting, repairs (focused primarily on the mechanical components of the robots) and support of KUKA equipment on an asneeded basis
  • Develops proposal package, including estimates, service, support as required to meet customers' expectations; with collaboration of inside sales and technical resources as needed
  • Coordinates activities with customers/plant management as need to resolve scheduling and personnel issues
  • Assists the Assembly, Commissioning, Spare Parts, Shipping & Receiving teams when required to ensure ontime, complete and accurate deliveries.
  • Provides multilevel lecture and laboratory training to customer and KUKA personnel as needed
  • Adheres to the Quality System and participates in continual improvement
  • MUST understand and follow safety regulations as well as identify/report safety concerns observed at KUKA Robotics, customer and/or integrator sites
  • Frequently travels (domestic and international) to customer sites to provide support on short notice, as well as requires the ability to work long hours to meet customer needs

Required Qualifications:

  • A minimum of 13 years' experience in a related role
  • Postsecondary degree or equivalent college diploma in Electrical Engineering, Electrical Technology, Mechatronics, and/or related robotic automation experience and/or training
  • Ability to read, write, speak and understand both French and English
  • A strong mechanical aptitude with experience in the correct use of torque wrenches, calipers, and other tools
  • Knowledge of electrical theory, low voltage circuits, design and/or testing, set up and troubleshooting of robot and automation controls, AC/DC circuits, weld controls and servo controls. Vision system knowledge is an asset
  • Strong computer skills and experience with PC based systems and information technologies (IT), Computer, Robot (KRL or equivalent, VisualBasic,, C+, C') and PLC (Siemens and Rockwell) programming
  • Must possess a valid driver's license, a valid passport and a reliable vehicle
- _
MUST _be able to work with a flexible work/travel schedule, performing on site support with short notice or outside of regular business hours

  • This is a remote role, with regular travel within Quebec and Canada

Job Types:
Full-time, Permanent

Benefits:

  • Extended health care

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime

Work Location:
One location

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