customer information service representative

7 days ago


Dryden, Canada Dryden Home Hardware Building Centre Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 monthsWork setting
  • Retail/wholesale establishment/distribution centreTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive and log complaints
  • Receive paymentsWork conditions and physical capabilities
  • Attention to detailPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Reliability
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week


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