Current jobs related to Member Service Representative - Kitchener, Ontario - Your Neighbourhood Credit Union
-
Customer Service Representative
2 weeks ago
Kitchener, Ontario, Canada Ontario Teachers Insurance Plan Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at the Ontario Teachers Insurance Plan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, resolving product and service issues, and assessing risks for automobile and property...
-
Customer Service Representative
2 weeks ago
Kitchener, Ontario, Canada Ontario Teachers Insurance Plan Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at the Ontario Teachers Insurance Plan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, resolving product and service issues, and assessing risks for automobile and property...
-
Financial Services Representative
19 hours ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob Title: Financial Services RepresentativeCash-A-Cheque is seeking a highly skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible financial solutions.Key Responsibilities:Approve or reject loan...
-
Financial Services Representative
22 hours ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob Title: Financial Services RepresentativeCash-A-Cheque is seeking a highly skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible financial solutions.Key Responsibilities:Approve or reject loan...
-
Customer Service Representative
2 weeks ago
Kitchener, Ontario, Canada Savers Full timeAbout UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...
-
Customer Service Representative
2 weeks ago
Kitchener, Ontario, Canada Savers Full timeAbout UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...
-
Financial Services Representative
3 days ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob Title: Financial Services RepresentativeCash-A-Cheque is seeking a highly skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible financial solutions.Key Responsibilities:Approve or Reject...
-
Financial Services Representative
2 days ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob Title: Financial Services RepresentativeCash-A-Cheque is seeking a highly skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible financial solutions.Key Responsibilities:Approve or Reject...
-
Financial Services Representative
2 days ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob SummaryCash-A-Cheque is seeking a skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for approving or rejecting loan applications, completing credit and loan documentation, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove or reject loan applications based on...
-
Financial Services Representative
2 days ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob SummaryCash-A-Cheque is seeking a skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for approving or rejecting loan applications, completing credit and loan documentation, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove or reject loan applications based on...
-
Financial Services Representative
5 days ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob SummaryCash-A-Cheque is seeking a skilled Financial Services Representative to join our team. As a key member of our financial services team, you will be responsible for approving or rejecting loan applications, completing credit and loan documentation, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove or reject loan...
-
Financial Services Representative
5 days ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob SummaryCash-A-Cheque is seeking a skilled Financial Services Representative to join our team. As a key member of our financial services team, you will be responsible for approving or rejecting loan applications, completing credit and loan documentation, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove or reject loan...
-
Financial Services Representative
1 week ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeCash-A-Cheque Financial Services RepresentativeWe are seeking a highly skilled Financial Services Representative to join our team at Cash-A-Cheque. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our financial services.Key Responsibilities:Application Review: Review and...
-
Financial Services Representative
1 week ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeCash-A-Cheque Financial Services RepresentativeWe are seeking a highly skilled Financial Services Representative to join our team at Cash-A-Cheque. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our financial services.Key Responsibilities:Application Review: Review and...
-
Financial Services Representative
8 hours ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob SummaryCash-A-Cheque is seeking a skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for approving or rejecting loan applications, completing credit and loan documentation, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove or reject loan applications based on...
-
Financial Services Representative
4 hours ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob SummaryCash-A-Cheque is seeking a skilled Financial Services Representative to join our team. As a key member of our team, you will be responsible for approving or rejecting loan applications, completing credit and loan documentation, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove or reject loan applications based on...
-
Customer Service Representative
2 weeks ago
Kitchener, Ontario, Canada Ontario Teachers Insurance Plan Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at the Ontario Teachers Insurance Plan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to their inquiries, and resolving any issues they may have.Key...
-
Customer Service Representative
2 weeks ago
Kitchener, Ontario, Canada Ontario Teachers Insurance Plan Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at the Ontario Teachers Insurance Plan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to their inquiries, and resolving any issues they may have.Key...
-
Financial Services Representative
1 week ago
Kitchener, Ontario, Canada Cash-A-Cheque Full timeJob SummaryCash-A-Cheque is seeking a skilled Financial Services Representative to join our team. As a key member of our operations, you will be responsible for approving or rejecting loan applications, completing credit and loan documentation, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove or reject loan applications based on...
-
Customer Service Representative
2 weeks ago
Kitchener, Ontario, Canada OTIP RAEO Full timeAbout OTIP RAEOAt OTIP RAEO, we believe that our employees are the backbone of our organization. We strive to create a work environment that values diversity, equity, and inclusion. Our mission is to provide exceptional service to our clients while fostering a culture of respect and dignity.Job SummaryWe are seeking a highly skilled and motivated Customer...
Member Service Representative
3 months ago
Member Service Representative (MSR)
Are you a community-minded person that's passionate about investing locally and giving back to your community? Do you like working with other awesome and like-minded people toward a common goal?
Here at YNCU, we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for people like you to join our team.
The Role:
Provide prompt, courteous member service not only by processing member's financial transactions, but also by cross selling (or referring), at every opportunity, our full range of products and services, thus ensuring that our members expectations are consistently met or exceeded.
MAJOR DUTIES & RESPONSIBILITIES:
Essential duties and responsibilities include the following. Other duties may be assigned.
- Process members' transactional requests (deposits, withdrawals, transfers, etc.)
- Answer the telephone in the branch to provide member service
- Balance the ATM when requested
- Promptly respond to member inquires/problems in a courteous and efficient manner
- Uncover members' needs, and assist members to utilize the products or services which best meet those needs
- Proper completion and submission of tracking sheets
- Make a minimum of 5 sales calls per week
- Make at least 1 high level referral per week
- Make at least 1 MemberCARE referral per month
- Follow our Quality Service Standards consistently
POSITION SPECIFICATIONS:
- Have the flexibility to work a varying schedule, which could change, including evenings and weekends
- Willingness to work at any branch of YNCU when requested
- Meet YNCU's
Balancing Standards:
Same-day Balancing Ratio 75% minimum (Goal: 90%), Accumulated Difference YTD within $100.00 and Time Required to Balance 15 min.
average- Be willing to accept increased responsibilities
- Be a team player
- Have the ability to communicate effectively with staff and members alike and a desire to not just do a job, but to do it well
- Professional demeanor and professional dress
COMPENSATION:
Remuneration for this position is detailed in the salary scale of the Credit Union's collective agreement with C.O.P.E.
YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.
YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws.
This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.
Job Types:
Part-time, Permanent
Salary:
From $21.20 per hour
Application question(s):
- Are you available Monday
- Friday between 845AM 600PM?
Work Location:
In person