Outlets Manager

2 weeks ago

Calgary, Alberta, Canada RADISSON HOTEL AND CONFERENCE CENTRE CALGARY AIRPORT Full time
Outlets Manager

Job Summary


Radisson Hotel and Conference Calgary Airport is looking for energetic individual for the position of Outlets Manager leading the operations of restaurant and banquet facility.


BRAND:
Radisson Hotel and Conference Centre

DEPARTMENT:
Food and Beverage

SCHEDULE:
Full-Time

POSITION:
Management

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Participates in the development and implementation of business strategies for the restaurant which are aligned with Radisson overall mission, vision values and strategies
  • Assists in the development and implementation of strategies for achieving restaurant goals and supports achievement of the hotel's goals
  • Participates in the development of the annual budget
  • Participates in the development of the annual restaurant marketing, sales, and strategies
  • Continually improves restaurant and adheres to Radisson brand standards
  • Reports food and beverage revenue, costs, Medallia scores, and prepares other reports regularly for management
  • Directs daily operation and development of Restaurant and Banquet
  • Ensures restaurant is meeting or exceeding brand standards
  • Ensures menus, fixtures, and art are consistent with restaurant theme and brand standards
  • To create checklists and processes for restaurant including opening, closing, and day to day operations including scheduling staff
  • Plans restaurant special events
  • Reviews guest complaints and responds as appropriate
  • Ordering F&B Supplies, Cleaning Supplies, and uniforms.
  • Directs restaurant to meet food safety regulations and guidelines
  • Supervises, trains, and develops restaurant staff
  • Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
  • Creates menus and chooses seasonal specials to be added
  • Sets up daily specials or discounts (happy hour) to attract business

REQUIREMENTS:

  • Minimum 3 years' supervisory experience in Food and Beverage is required.
  • Degree or diploma in hospitality is preferred
  • Excellent oral and written communication skills
  • Able to work a flexible schedule, including weekends and holidays
  • Strong floor presence with focus and energy
  • Strong mathematical aptitude

Salary:
Competitive salary based on experience.

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Ability to commute/relocate:

  • Calgary, AB T3J 4C8: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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