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Hostess/host
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As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.
If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and present menus
- Provide accurate wait times and monitor the waiting list
- Answer phone calls and assist with reservations
- Maintain cleanliness and organization of the hostess station
- Handle guest inquiries and resolve any issues or complaints
- Collaborate with the kitchen and waitstaff to ensure smooth operations
Skills:
To excel in this role, you should possess the following skills:
- Excellent phone etiquette and strong guest service skills
- Previous experience in a hotel, restaurant, or food service setting is preferred
- Ability to multitask and prioritize tasks effectively in a fastpaced environment
- Strong communication skills to interact with guests, staff, and management
- Exceptional customer service skills with the ability to handle difficult situations professionally
- A positive attitude and willingness to help others
- Must speak English and French
Job Types:
Part-time, Permanent
Salary:
$16.00-$19.00 per hour
Expected hours:
per week
Benefits:
- Flexible schedule
- Onsite parking
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Tips
Experience:
- Hospitality: 2 years (preferred)
- Customer service: 2 years (preferred)
Language:
- French (required)
- English (required)
Work Location:
In person
